3301 Center Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tony F
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on August 15, 2024
Richard G
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 14, 2024
EDWARD A
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 14, 2024
James S
Customer service response - A big thank you, James, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 30, 2024
diane M
Tim was very helpful and explained everything to me
Customer service response - Thank you for acknowledging Tim's helpfulness and his effort to explain everything. We appreciate your feedback!
Sears Home Services on July 28, 2024
Walter D
On time efficient repair.
Customer service response - Thank you for highlighting our timely and efficient service. We're so glad we could meet your expectations!
Sears Home Services on July 28, 2024
Kathryn P
David was very informative and helpful regarding the condition and use of my appliance.
Customer service response - Thank you for sharing your positive experience with David. We're glad he could assist you effectively!
Sears Home Services on July 20, 2024
James G
It’s not the technician that I have issue. It’s accepting appointments online and no one shows up. You can’t get a hold of a human. When you finally do they are at a call center probably out of the country. The time no one showed up I didn’t get a name of a technician and I received no updates. Our customer services doesn’t even rate one star. Again the technicians did a good job when they came.
Customer service response - We sincerely apologize for the inconvenience caused by our scheduling and communication process; thank you for acknowledging our technicians' good work. We are committed to improving our customer service experience.
Sears Home Services on July 17, 2024
Joe H
Customer service response - A big thank you, Joe, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 17, 2024
HARDIK P
Explained the issue in detail and provided a solution
Customer service response - Thank you for highlighting our commitment to explaining issues thoroughly and providing solutions. We appreciate your feedback and are here for any future appliance repair needs.
Sears Home Services on July 02, 2024
