800 Central Park Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
The best
Carlos is the best. When several other technicians said we had to replace our central AC unit, Carlos took the time and found a bad wire which he fixed and AC works perfectly. When he comes for preventative service on the heat he takes his time and actually explains things. I have 100% confidence in him
Gary M, New Rochelle, NY
Excellent service.
Tech was excellent. Service was quick and professional. Item is up and running perfectly!
Nancy M, Bronx, NY
Excellent
Mr. Julian is a very nice person. Took his time to fix what was broken in my washer and very neat.
Julia C, Mount Vernon, NY
F 10 reset
Service was excellent, the technician was very knowledgeable! I was very satisfied with the outcome.
Rich T, Bronxville, NY
Dexter was fine, but
My appointment was for 8-12. At around 10 am I got a call that he'd be there by 1. Close to 1 , I got a call that he'd be there by 2. He showed up at 1:45. That's one hour and 45 minutes after the extreme point of when I was scheduled and that's unacceptable.
Alan G, New Rochelle, NY
Another success experience with Sears!
Luis was on time, even early which was great, personal and professional! He was a wonderful representative of the company and was a pleasure to work with!
Shery R, New Rochelle, NY
5
Good
Melviene G, Bronx, NY
Technician
The technician knew his job well and explained things thoroughly
Luis C, Bronx, NY
Service by Nazim
My experience with Mr.Nazim was a professional one. He was knowledgeable and pleasant. He answered all my questions and gave me good advice on how to keep up with the maintenance of my appliance.
Jacqueline C, Bronx, NY
About Dexter
Dexter was very friendly. He called ahead of time to get an idea of what the problem was, he also gave a time range for his visit. He evaluated the problem, and gave a clear description of what the problem was and a clear solution. I will try his suggestions.
Jacqueline B, New York