800 Central Park Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent
Luis arrived within the time window. He was able to assess the problem almost immediately and to advise me in what to do to "fix" the problem. He also showed me the evidence of the condition I created inadvertently. Fortunately the only charge was the assessment visit. The matter can be addressed by changing conditions that caused the problem.
Marie S, Yonkers, NY
Service technician
He's definitely good at what he does and very helpful. Explained everything in detail to an 86 year old woman.
Abdul M, Bronx, NY
Very Helpful Technician
He was very polite, and he is very knowledgeable about the product.
Curtis E, Bronx, NY
Effective
Julian - professional, good at diagnosing problems-efficient,and effective. Exuding confidence in his experience and abilities. Thank you for this great technician's service
Lisa M, Yonkers, NY
On time very courteous
Experience knew what he was doing gave good advice
Vonzell W, Bronx, NY
Rating of service provider
Dexter was very professional, pleasant and polite. Took the time to explain everything throughout. Made sure I understood everything before he left.
Diane L, Yonkers, NY
Great Service
Nazim was professional, knowledgeable and helpful
Janice N, Bronx, NY
Evaluation
Nazim was very professional and courteous . Good worker who knows what they are doing.
Margaret S, Bronx, NY
Elouise the technicion
He is good and professional he diagnosis the problem and work on it efficiently
Samia H, Yonkers, NY
refrigerator repair by Luis M
Excellent experience with the technician, Luis M. However, I wish to complain about a communication from Sears: before the repair appointment, I received a text asking me if I had received all the parts for the repair and to contact Sears if all the parts had not been sent. Since Sears never informed me about what parts to expect, there was no way for me to know whether I had received all the parts or not. In general, I have found communication with Sears to be very difficult. Appointments have been cancelled arbitrarily. Reaching a human being on the telephone is almost impossible. My address on the website was inaccurate and it was impossible to correct it, causing great inconvenience during one service call, when the technician refused to enter my building because the apartment number was not on the service order.
Paula K, Pelham, NY
