374 Windsor Highway Rte 32 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washing machine check -up
Robert was very professional and respectful and he explained what the problem was. He also demonstrated how to remove the dispenser tray for cleaning.
Erna M, New Windsor, NY
Washing machine
Gentlemen , pleasant , diagnosed and fixed the problem , a pleasure to have here. 👍
Warren Wicks, Ft Montgomery, NY
Lawn tractor service
Frank is just outstanding. Being a retired technician myself, it was very easy to communicate with Frank. The service went very smoothly.
Randolph Smith, Campbell Hall, NY
Repair.
Fast and reliable service, issue was resolved in timely and efficient manner.
Nelson M, New Windsor, NY
Top-notch service!
Frank is one of the most excellent repair persons I have ever met! Do everything in your power to keep him!
Susan Q, Florida, NY
HVAC
Tech should be more communicative and provide the homeowner with dialogue as to what the diagnosis and course of action will be and not be so impersonal. In the end, the work was completed and situation remedied
Robert P, Monroe, NY
Door seal instalation
Philip K was very professional but I believe the job you sent him here for was a 2 man job. I had to help him get seal to stay in place. It took a long time to complete because when the screws were removed the door shelving moved down and he was unable to find the Screw holes ar the bottom. He had to go back and loosen the screws on top and I had to push up on the door to find holes.. it yook about 2 1/2 hours to complete this task. Either you need to retrain your repairmen or send 2 men for this type of repair. It's a good thing I have mechanical experience or he/ would have been here all day!!
Barbara N, Westtown, NY
Technician
Professional and courteous. He was very clean. He knew what he was doing. Very knowledgeable.
Robert T, Monroe, NY
Dishwasher service
Technician was very professional and helpful
Nilufer C, Campbell Hall, NY
Mixed Review
Michael is great. But scheduling has been a nightmare. And there's no human available to help.
Eric B, Highland Mls, NY
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your We full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 30, 2024
