283 Platinum Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Thank you
John was a pleasure to deal with. Very professional and courteous
Michael R, Elizabeth, NJ
Washer repair
Tom has been my service tech for years. He is great, always prompt and knows what the solution is . Sears on a whole, however, is terrible, I have a master agreement, they cant find the parts. 2 weeks ago I waited all day until 5 and they called , and no one showed . I was supposed to receive a phone call regarding a replacement, they never called and they sent Tom to my home, to take my master computer board, to be repaired . I never agreed to this and I would be left with out a machine, for who knows how long . I sent Tom home because I'm supposed to get a new one .it was not his fault, Sears has take. A real turn for the worst, thank goodness their techs are still up to excellent service.
Andrea N, Staten Island, NY
Service provided by Thomas
Excellent. Fixed and explained what was wrong with the dryer.
Catherine S, Staten Island, NY
Excellent
He was very patient n kind in answering questions and got our washer Working, my wife was thrilled! Thanks to service and Thomas!!!
Moses R, Staten Island, NY
Excellent service
Technician came as promised and repaired my dryer within an hour. He knew exactly what thd problem was. I was very pleased.
Donna P, Elizabeth, NJ
?
Tech very thorough and always does a great job. Would request him in the future.
Dawn S, Staten Island, NY
Exceptional
The service I received from my service provider Bart was exceptional. He was extremely knowledgeable, polite, courteous, well spoken and dressed neatly. He explained exactly what he was doing and cleaned up after completing his work. Now, my range is working well, and I can now enjoy the upcoming holidays. Thank you, Bart you are definitely an Asset to the company.
Linda C, Staten Island, NY
Technician
Very nice and helpful
Landis R, Elizabeth, NJ
Repair of refrigerator
Knew within minutes what the problem was, ordered the parts and returned and fixed the problem. Extremely satisfied with the service
Maryann P, Staten Island, NY
Excellent
Technician came and repaired issue quickly. Excellent service. Highly recommend.
Michael, Staten Island, NY
