2001 South Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great service
Our washer was fixed quickly and efficiently. We're very satisfied with the service we received.
Kate A, Poughkeepsie, NY
Good job. Bad news
He did a good job analyzing the problem. Unfortunately the machine can't be fixed.
Joyce U, Hyde Park, NY
Outstanding!
Bryan called on route to give ETA and he met it. Very friendly and helpful. He answered all my questions. Based on my experience with him I will be purchasing a second home warranty for my Florida home!
Blair N, New Paltz, NY
Awesome
Knowledgeable of the appliance, professional, willing to explain in detail why we had this problem. A player I would want on my team!
Michael O, Stormville, NY
Fixed washer clutch
Good job! He has a very nice personality! Knows how to communicate well with customers. Great customer service!
Patricia B, Hopewell Jct, NY
Service tec
Matt was very good and knowledgeable but your service department is a joke your parts department is the same. Not please with sears at all. Parts did not show in timely manner and it took 3 months to fix my washer
Wayne M, Wassaic, NY
5 stars
Professional, informative, thorough. Well appreciated for his promptness and attention to detail.
William R, Poughkeepsie, NY
Dryer repair
The technician was excellent got the job done fast but as far as the sears warranty service is the worse i ever seen in order to get this fix they took to long almost two month whit out my dryer they keep postponing my appointment
Osman D, Poughkeepsie, NY
Refrigerator diagnosis
Vincent was very knowledgeable and answered all of my questions about my Hot Point refrigerator. I'm glad I had someone with forty years experience look at my refrigerator.
Rick A, Hopewell Jct, NY
Washer and dryer
He was professional. He knew exactly what to do to fix my machines. I was very impressed !
Monique D, Hopewell Jct, NY