2001 South Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer fix
Your technician, Robert, was fantastic. Professional, knowledgeable and he fixed the problem in a short time. However, your AIBot system is a disaster. My previous 2 appointments were canceled and it's impossible to speak to an actual human. I ended up contacting Sears credit card and they intervened. Shameful!
Roger H, New Hamburg, NY
Service with a smile
Thank you for your great service. We all appreciate it. Washer was repaired in a timely manner and well informed on part.
Kenneth H, Lagrangeville, NY
Lg range
On time and very cordial ,got the job done quick. Always a pleasure using Sears
John M, Wappingers Falls, NY
Repair of dryer finally completed after months
The technician. Matt was very professional and knowledgeable and did a great job. My dryer now is working. Thank you
Maureen W, Wappingers Fl, NY
5
Very friendly. Understanding and compassionate about my 90 year old Mom and Dad who have lived in the house for 65 years. My Dad is now on Hospice. He tried very hard to see if he could repair their 20 year old Kenmore dishwasher- which I really didn't expect he could but my Mom didn't want to buy a new one. Due to the part required to fix it is no longer available- not surprised- it's not repairable.. Since I live in Louisville KY and not too familiar with Poughkeepsie he actually gave me some suggestions for where for me to purchase a new one. Great experience- thank you🤗
Colleen E, Poughkeepsie, NY
Excellent technician !!
Robert is polite and very competent. This is the second time I have had him work on my appliance and it has been a pleasure. He is organized and explains well. The work he is doing, friendly, and polite. My dishwasher is working like new thanks to Robert.
Ved G, Hopewell Jct, NY
Good
The tech that came today was very polite, informative, knowledgeable of the trouble I was having. Thanks again for solving the problem my appliance had. He was early which is a plus.
Alison S, Wingdale, NY
Knowledge and diagnostic
Great, tech, super knowledgeable on products and tech on appliances
Sal D, New Paltz, NY
Review
Philip was professional. He kept me informed. He knew what he was talking about.
Patricia K, Poughkeepsie, NY
diagnostic of water softner
Excellent technician . Knowledgeable and patient: explained the workings of my appliance in detail. Much appreciated
Ved G, Hopewell Jct, NY
