800 Sunrise Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Stove estimate
I gave 5 stars for the service tech very professional. I did not have the work done but it was only because the price was crazy high almost the price of the stove for a knob and an igniter.
Andrew B, Lindenhurst, NY
Excellent
Very pleasant and very knowledgeable. Got the job done.
Francine B, Lindenhurst, NY
Prompt, fast, friendly
The repair of my dishwasher went smooth from start to finish. They tech was prompt, professional and friendly
Karen S, Lindenhurst, NY
Excellent
Excellent
Judy G, Babylon, NY
Alessandro was the best!
There was very good communication with Sears so you knew when the service person would arrive. It makes waiting a lot easier when you know. Alessandro was pleasant and efficient. He explained exactly what would happen and made sure we understood. I was not happy about having to replace a part on a dishwasher that was barely a year old but Alessandro eased our anxiety with his calm demeanor.
Kenneth O, West Islip, NY
Dryer Repair
Alexander diagnosed and repaired the problem. Could not be more satisfied with the technician or his work. When he left, all was cleaned up and looked as good as when he came.
Lon S, Babylon, NY
Technician
Very informative. Very professional
Diana M, Lindenhurst, NY
World Class Service "Finally"!
American Home Shield has sent multiple unprofessional techs the also lack knowledge. When Darnell showed up from Sears it was clear he had much higher standards and thoroughly inspected the unit! Best service my family has ever received from ANY company!
Anthony E, N Bellmore, NY
Helpful Technician
The technician was professional and very helpful. He answered all my questions.
Beverly C, Massapequa, NY
Manuel did well and explained issues well
Manuel did well and explained issues well. However, my experience with Sears home warranty services had been a nightmare. This is the second appliance that I have called for and each time, I was provided by vendors who didn't know what they were doing. A lot of wasted time calling and wasted time waiting and diagnosing and NOT ABLE TO FIX. I am not so happy with the choice of vendors and service providers that Sears is contracting with. I am more likely to cancel my warranty contract with Sears …. I am actually considering it.
Wajdi Rabie, Farmingdale, NY
