800 Sunrise Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Rating
Sean was great. One of the parts for my refrigerator was ordered incorrectly and it took awhile for me to get it in the mail. They were also supposed to be here on Tuesday, I waited all day from 8:00 til 4:45, when they texted me and said that I was canceled for Tuesday and I was confirmed for Wednesday from 8:00 til 5:00 again. This is ridiculous and there needs to be better communication. They didn't call or text that they were on the way. The wait time needs to shorter. I can't keep taking days off.
Colleen, Bellmore, NY
Great Service Representative
Excellent Service Representative. Very knowledgeable ,courteous,and personable
Robert G, Seaford, NY
Review of Service Technician
He was knowledgeable polite while servicing the boiler. He was able to provide information on how to resolve the issue he discovered.
Randy R, Farmingdale, NY
Five stars
He was very polite and very knowledgeable
Sandra E, Amityville, NY
Alford was great!
Alford diagnose the problem and took care of it. Thank you!
Douglas S, Babylon, NY
Always great!
Alford has come to our home 3 times and is professional and gets the job done perfectly every time. Highly recommend his expertise and services!
Divakar S, Farmingdale, NY
Very good experience
Timely, pleasant and knowledgeable. Would hope he was the technician for any of my appliance service needs.
Eileen L, Farmingdale, NY
Great job
Got right to it. Found the problem, replaced the part. All is good
John B, West Babylon, NY
yes
excellent service nice disposition knowledgeable went out of his way great timing of arrival would recommend highly
Vic C, Massapequa, NY
Dishwasher repair
Manuel was amazing, thorough and extremely professional. We are very happy
Ann S, Massapequa Pk, NY