3300 Chambers Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Tara K
Very friendly and knowledgeable!
Customer service response - Thank you for your kind words! We strive to provide excellent customer service and expertise. Thank you for choosing Sears Appliance Repair.
Sears Home Services on February 07, 2024
Amanda
Tyler was great, this was a followup appointment to install a broken piece in an appliance. He was really polite and very efficient. The appliance is in great working condition again.
Customer service response - Thank you for taking the time to leave a review. We're glad to hear that Tyler provided excellent service and was able to fix your appliance efficiently. We appreciate your feedback!
Sears Home Services on February 07, 2024
Mushtaq S
Part not available but excellent try and explanation.
Customer service response - Thank you for taking the time to leave a review. We apologize for the inconvenience caused by the unavailability of the part. We appreciate your understanding and will continue to strive for excellent service.
Sears Home Services on February 08, 2024
Gary J
Nancy B
Nancy O
Gail B
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
Deedra
Service was fantastic - thank you Daniel. Sears Pricing very high and rather exorbitant. Replaced a dryer door switch for $339.00, part was found on line by a friend for $5.77. Next visit is 12/26 costing $492.00, that part is on line for $195.00. Feel a bit ‘had’.
Customer service response - Thank you for sharing your experience. We apologize if our pricing did not meet your expectations. We appreciate your feedback and will take it into consideration for future improvements.
Sears Home Services on January 25, 2024
David S
Daniel D. Was prompt for our visit. Diagnosed the problem quickly and offered several options as we had no warranty coverage. Was very impressed on our 1st use of A&E service. We did discover that the part in question had a 10 year coverage by LG. I have contacted them and they are shipping the part. I will then be contacting A&E for the install. Still deciding on the home service policy that Dan review with us.
Customer service response - Thank you for taking the time to leave a review, Daniel. We apologize for any inconvenience caused regarding the warranty coverage for the part in question, and we appreciate your efforts in reaching out to LG. We look forward to assisting you with the installation once the part arrives.
Sears Home Services on January 16, 2024
Candy L
Customer service response - A big thank you, Candy, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on February 05, 2024
