7525 Colbert Dr Ste 108 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Craig R
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 05, 2025
Robert W
Excellent
Customer service response - Thank you for your positive feedback, Robert! We're happy to hear you had an excellent experience with our service.
Sears Home Services on January 02, 2025
Shirley S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 25, 2024
Lori S
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 23, 2024
John T
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on November 13, 2024
Julie V
Mike was very nice. Kept me informed of his arrival time. Did a quick fix on the dishwasher as the part no longer available. I was pleased.
Customer service response - Thank you for sharing your positive experience, Julie! We're glad to hear Mike kept you informed and provided a quick fix for your dishwasher.
Sears Home Services on November 13, 2024
machelle H
Very friendly and knowledgeable
Customer service response - Thank you for your positive feedback, Machelle! We're pleased to hear you found our service friendly and knowledgeable.
Sears Home Services on November 05, 2024
Iplanit22
They had to come out several times but kept at it and fixed the problem!
Customer service response - Thank you for your patience and for sharing your positive experience! We're glad our team was able to resolve the issue for you.
Sears Home Services on October 24, 2024
Victoria F
Your technician did a good job taking care of my dryer problem.. but your AI system is terrible because you don’t allow the customer to give detailed info to the tech such as entry instructions for a second home where the owner is not there. I had to make 3 service appointments before someone gained entry to fix my dryer. I believe that if the tech had access to notes that I could have made on your site the night before the appointment my dryer would have been fixed on my first scheduled appointment. Your system wastes the time of you techs and you lose money not to mention my frustration because I couldn’t communicate with anyone.
Customer service response - Thank you for your feedback, Victoria. We're glad to hear the technician resolved your dryer issue, but we apologize for the inconvenience caused by our system.
Sears Home Services on October 17, 2024
Keri D
Michael did all he could but due to age I’m not sure what I’ll do as I think of the options. However Michael has been such a pleasure to meet.
Customer service response - Thank you for your positive feedback! We're delighted to hear you had a pleasant experience and found the information provided useful.
Sears Home Services on September 28, 2024
