4355 Grand Canyon Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
AC Repair
Alex has come out to our home a few times. He's a great technician . Super skillful and communicates well. I'm hoping to ask for him next time it breaks down lol!
Marni K, Las Vegas, NV
Professional
Very informative and professional and fixed my issue with the water softener and answered all my questions so that I was able to understand. Thank you!
Pamala S, Las Vegas, NV
Erik
James was great Hopefully ice will be made Why are ten words required Erik
Eric O, Las Vegas, NV
service of the company
the techs were good. the company way of doing things is so bad.m 23 emails setting appoints before getting it right. 14 automated phone calls. 4 calls I made to talk to someone only one had useful information that stated parts would be shipped to my house on the third call. I should have been told that by the tech as I received one email that stated tech had parts. 28 days to get the washer fixed Also note Jamie notes that outer tub is bad and the problem is going to come back again that quote the washer is 24 years old and should be replaced. The absolute worst service I have ever had in life.
Wesley T, Pahrump, NV
Sears Support Came Through!
First of all, when you are selecting a service company, you are throwing the dice unless you have a solid referral. Having none, I went with the "old school" Sears repair guy approach. Fortunately, they lived up to their legacy. Gustavo rocked it! He came in the morning per schedule, called ahead with ample time and proceeded to do the diagnostic. Upon identifying the issue, he coordinated with another tech to get the part and came back later to finish the repair. The process was handled courteously and professionally and everything was resolved. I will definitely be using Sears on my next repair call!
Angelo W, Las Vegas, NV
Five Stars
Great very efficient very good at explaining the problem Replaced parts quickly Erik
Erik O, Las Vegas, NV
Washing machine repair
James knew what was wrong just by listening
Kenneth N, Las Vegas, NV
Repair washer
Gustavo, did a good job. He installed the drain pump in timely manner. He was courteous and Kind. I would recommend him to my friends.
Ruth R, Las Vegas, NV
Great job Jim
Great job very professional team
Cristina L, Las Vegas, NV
Refrigerator Repair
Excellent service with no problems. Thanks Ken Teeters Retired Engineer College Professor N
Kenneth T, Las Vegas, NV
