732 South Racetrack Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Debbie H
Our technician was very professional and his main concern was for our needs.
Customer service response - Thank you for your kind words; we’re pleased to hear our technician prioritized your needs successfully.
Sears Home Services on May 31, 2024
Eva C
Customer service response - Hi Eva, we want to express our sincerest apologies for the experience you had with our Sears Appliance Repair. We would like to make things right and ensure your satisfaction. Please contact us directly at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns in more detail and find a suitable resolution.
Sears Home Services on March 31, 2024
Rick A
Friendly and knowledgeable
Customer service response - Thank you for your kind words! We strive to provide friendly and knowledgeable service to all our customers.
Sears Home Services on March 07, 2024
Kristina C
Customer service response - Thank you so much for the fantastic 5-star rating, Kristina! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!
Sears Home Services on January 28, 2024
Kevin O
Fast and efficient service thank you
Customer service response - Thank you for taking the time to leave a review and for acknowledging our fast and efficient service. We appreciate your business.
Sears Home Services on February 08, 2024
Donna D
The repair tech, came within the early part of the arrival time.
Cecilia S
Jonathon was awesome!!!
Donald T
Not at this time
Customer service response - Hi Donald, we appreciate you taking the time to leave us a rating. We hope we can serve you again with Sears Appliance Repair in the future. Thanks!
Sears Home Services on January 16, 2024
Ted C
Ricki was just doing his job. In my warranty repair, Sears refused to fix my stovetop unless I signed a waiver if they broke the glass in attempting to fix burners. That is so wrong on so many levels. Sears you should be ashamed of yourselves! I worked for Sears for 6 plus years and this would have never been considered then! Their motto has changed from “courtesy is caring” to CYA. Really sad- it’s no wonder Sears had to liquidate.
l V
I was shocked to learn that Sears was charging me $190 to come out and merely look at my leaking water heater. This was required in order to process my warranty for replacement. It included no labor or service of any kind. The last time I only had to send pictures to them. This service call should have been free. I am filing a complaint with the state of Nevada.
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 03, 2024
