1245 W Warm Springs Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician
Jonathan did an excellent job fixing my dryer. He explained everything throughly and was very neat.
Gary M, Las Vegas, NV
Great
Introduced himself at the door Explains everything he was checking. Personable clean polite
Larry P, Henderson, NV
Best Tech at Sears for Fridge Repair
Had 4 service appts for our french door fridge that has a freezer at 25 degrees and a fridge at 42 degrees. James was randomly assigned to our case this last time. He's thorough, friendly, took the time to teach me what he was seeing and what and why he thought the ultimate problem was. He found, drove to get it, replaced the part and tested it all out, again showing me why he believed the problem to be fixed. Wish we could have gotten James from the start so I didn't waste 4 days waiting 8a-5p for Sears techs to show up as they don't give you a time until the morning of and then the appt time can still be moved throughout the day.
Tracey F, Henderson, NV
Fixed my washer
He did a great job and was a very friendly person
Robert W, Henderson, NV
Good job done by technition.
He came on time but did not call first. That is because sears gave him an old number and didn't pass on the information that I gave them about my new number.
Rhonda L, Henderson, NV
Homeowner
Jim is a very polite,knowledgeable, informative clean,classy gentleman. Thank you for sending Jim to our home . ! Salute
Michelle G, Henderson, NV
FIXED OUR refrigerator.
My service-man did an excellent job! I would ask for him again !Thankyou
John Dykema, Henderson, NV
Service call for refrigerator
Jim was very personable and explained the work that was done.
Tamara L, Henderson, NV
Refrigerator repair
Donnavan was very knowledgeable and courteous i recommend Sears to anyone who needs appliances repaired.
Bruno S, Henderson, NV
Service good, beware of parts
I have no complaints about my service. Jonathan arrived in the scheduled time window, was polite, and set about diagnosing and servicing our washer that had developed a leak in the water drain pump. Service score: A My complaint is about the quality of the parts. The same company replaced the water drain pump in March 2023 -- not even a year ago. The original pump worked for 30 years (and was technically still working at replacement), so very disappointing that a new pump would fail so quickly. Parts score: D-
Kevin M, Henderson, NV