700 S Telshor Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Owner
Very professional and friendly. He shared knowledge with me very respectabley. Arrived on time, got right to work. On your scale I give him a 5 with that being the best.
Linda R, Elephant Butte, NM
Refrigerator service
Michael was very professional and knowledgeable in regards to the problems and the solutions. Unfortunately, he could fix it due to a bigger problem. Sears is fortunate to have such a good employee.
Robert S, Las Cruces, NM
Review
Good
Thomas S, Las Cruces, NM
Tech visit
Very knowledgeable also educated me on how to maintance my fridge. Glad he had the part ready for my stove
Raul G, Las Cruces, NM
Hugo was very professional and he fixed things right away.
I would use him again but your system stinks. I noticed my freezer problem on Friday. I knew that I probably would not get service until after the weekend. I was given an appointment for Monday. There were plenty of email messages putting things together. Come Monday the tech came a bit after 8 am. There was no message that he was on the way. When he arrived he rang the bell and called my land line which showed up as Spam. He did not call or message me on my cell which was the primary on all the messages. He left saying that no one was at home. We were at home waiting for him back in the bathroom. I was given a new appointment for today Wednesday. In the meantime I got in touch with you (woman with surname Green) to be assured that the next tech would use my cell #. She assured me that he would. Hugo called this afternoon on the land line and fortunately we were next to the phone. You make it difficult to connect when you do not follow the plan that you laid out. I'd recommend Hugo, but not your service because it doesn't work.
Ronald B, Las Cruces, NM
Knowledgeable and professional
Michael was great! The problem was complicated but he quickly got to the root of the problem.
Angie M, Las Cruces, NM
Great Service
Very Professional and Fast and Polite Thank You very Much Called before he came over
Serena V, Las Cruces, NM
He is through
Michael, was pleasant, and communicated every step of the way, what was happening. Hope fully the new board will solve the issue of all my food freezing.
Lorrie H, Las Cruces, NM
Sears items
Very knowledgeable on sears items. Took care of my concerns.
Karin M, Las Cruces, NM
Very knowledgeable
Very knowledgeable
Karin M, Las Cruces, NM
