6600 Menaul Blvd Ne Ste 700 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washet repair
Jay had to come back multiple times, both because of his errors, but to get it right.
Caterina P, Los Lunas, NM
Great service
Michael was informative, thorough and respectful. I appreciate his service.
Khadijah J, Albuquerque, NM
Microwave and dishwasher issues
Michael efficiently fix the dishwasher by replacing the parts that were needed and he was very courteous while he was doing his job. It was a pleasure to have him come and work on our dishwasher. Thank you very much
Shelly M, Los Lunas, NM
Great job.
Fridge fixed. Happy customer. Thanks. Glad I called you to do the job.
Mary S, Albuquerque, NM
Great
He was Great. I do not have required 10 words for your system. Constant reminders was annoying.
Linda W, Albuquerque, NM
Great
He was Great. I do not have required 10 words for your system. Constant reminders was annoying.
Linda W, Albuquerque, NM
Refrigerator issues
Quick precise diagnosing problem. Would a 4 hour window next time not between 8-5
Johnny M, Albuquerque, NM
Jay fixed our refrigerator and was fast and a nice tech.
Sears set up five dates that someone would be out to do the repair. We stayed home waiting for someone to come. Finally on the fifth date, Jay came on the 22nd and did the repair. We wished that the service department would have called and explained that they were too busy to come out or not have taken our money on the 6th and yet they were too busy until the 22nd to do the repair. We won't be calling Sears again for repairs. David and Fran Hall
David Hall, Albuquerque, NM
Michael did great, but not pleased with A&E
As it turns out, Michael did an excellent job was in and out very quickly. I will, however, be canceling my American home shield warranty due to the poor service over all from A&E
Tim A, Tijeras, NM
homeowner
Jay was punctual, professional, but, above all, he was very pleasant. He took his time to explain what was the problem, how I could prevent it re-occuring and how to maintain my refrigerator. He was one of the most pleasant service man I have met.
Brenda S, Albuquerque, NM