6600 Menaul Blvd NE Ste 700 Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.4/5 (183 reviews)

bluekatgal

April 15, 2025

Rapid and courteous repair. Very efficient. Thanks for the help with our refrigerator leaking issue.

Source: Google

Customer service response - Thank you for the 5-star review! We're happy to hear you found our service rapid, courteous, and efficient in resolving your refrigerator issue.

Sears Home Services on April 14, 2025

Marcia H

April 14, 2025

Today's service was fine. Unfortunately, the parts arrived several weeks ago and two scheduled service appointments were canceled by the service provider due to "unforseen circumstances." Very frustrating and inconvenient as we waited all day for the arrival of the service technician only to be notified at end of day that they were not coming.

Source: Google

Customer service response - Thank you for your feedback, Marcia. We're glad today's service was fine, but we apologize for the previous cancellations and inconvenience. Please contact us directly if you need further assistance.

Sears Home Services on April 13, 2025

Christina S

April 14, 2025

Was on time and very polite.

Source: Google

Customer service response - Thank you for the 5-star review, Christina! We're happy to hear our technician was on time and polite.

Sears Home Services on April 13, 2025

Olivia G

April 07, 2025

We were extremely Satisfied with our repairman. He fixed the problem quickly...

Source: Google

Customer service response - Thank you for the 5-star review, Olivia! We're happy to hear you were extremely satisfied and that the repair was done quickly.

Sears Home Services on April 07, 2025

Noriko

April 06, 2025

Honest and fair from a man who gave me service that reflects his knowledge through many years of experiences. Thank you for being you.

Source: Google

Customer service response - Thank you for the 5-star review, Noriko! We're happy to hear you received honest and knowledgeable service.

Sears Home Services on April 06, 2025

Q B

April 02, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on April 01, 2025

Peter M

April 02, 2025

The tech was very prompt and knowledgeable. It only took about 10 minutes for him to fix the unit. Excellent job.

Source: Google

Customer service response - Thank you for the 5-star review, Peter! We're happy to hear our technician was prompt and knowledgeable, and that your unit was fixed quickly.

Sears Home Services on April 01, 2025

Reg R

March 31, 2025

Although my part is discontinued, Mike did well I. Funding out.

Source: Google

Customer service response - Thank you for the 5-star review, Reg! We're glad to hear Mike was able to assist you with finding out about the part.

Sears Home Services on March 31, 2025

Joan K

March 19, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on March 18, 2025

Troy W

March 16, 2025
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on March 16, 2025

Average Rating: 4.4/5 (183 reviews)