1201 Hooper Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Alice G
Customer service response - Hi Alice, thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 06, 2024
Melinda G
Customer service response - Hi Melinda, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on August 04, 2024
Robert E
Excellent service
Customer service response - Thank you for your kind words about our service; we're thrilled you had a positive experience!
Sears Home Services on August 01, 2024
Shaul R
Excellent
Customer service response - Thank you for your positive review; we're thrilled to hear you had an excellent experience with our service!
Sears Home Services on July 31, 2024
Dorothy G
John the technician was great, very nice and efficient and tried to get here sooner but they scheduling department was HORRENDOUS, and you can not talk to any one, only bots..terrible
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on July 25, 2024
Robert G
Customer service response - We greatly appreciate your 5-star rating! It warms our hearts to know you had such a wonderful experience with Sears Appliance Repair. If there's ever anything you need or if another appliance needs our attention, don't hesitate to reach out. Thank you for choosing us!
Sears Home Services on July 17, 2024
Sharon S
Tech was very good. My only problem is the awkwardness encountered last week with getting through to Sears Repair when no tech showed up for scheduled appointment. There is nothing in the menu which allows you to speak to a representative about an issue which made the experience even more frustrating!!!
Customer service response - We appreciate your positive feedback on our technician's performance and deeply apologize for the inconvenience you faced in reaching us. We're working to improve our communication channels to ensure a smoother experience in the future.
Sears Home Services on July 17, 2024
CYNTHIA M
John our technician is knowledgeable, professional and friendly.
Customer service response - Thank you for your kind words about John. We're glad to hear about your positive experience with our service.
Sears Home Services on July 11, 2024
baer P
Professional. Helpful. Knowledgeable. Efficient. Personable. Thorough. Ty. Highly satisfied w his service. Ty
Customer service response - Thank you for your positive comments. We're delighted to hear that you found our service professional and helpful.
Sears Home Services on July 04, 2024
Colleen M
Customer service response - A big thank you, colleen, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 04, 2024
