585 From Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
yaroslav L
Down to earth, honest and kind person.
Customer service response - Thank you for recognizing our commitment to honesty and kindness in our service. We're glad to have been able to assist you!
Sears Home Services on August 14, 2024
Ralph I
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 14, 2024
Karen
Technicians were both great- but I did have a major issue with the second service call - it had been confirmed, but then all of the notices received - texts and calls brought me to a confusing automated system that constantly gave me the option of scheduling the exact time that it was scheduled - then no one came so I called and changed the date and time - that was extreme frustrating - and upsetting that we set the entire afternoon to wait and no one came
Customer service response - We apologize for the confusion and frustration caused by our automated system and the inconvenience of rescheduling. Thank you for your feedback; it's invaluable for improving our service.
Sears Home Services on August 07, 2024
Issac M
Customer service response - We apologize for the trouble you've faced, Issac. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 01, 2024
Anthony S
Customer service response - A big thank you, Anthony, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 30, 2024
Hiro O
Customer service response - A big thank you, Hiro, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 20, 2024
Francesco L
Great service and little wait for a technician who communicated well and was able to diagnose the issue quickly and to suggest a simple and inexpensive solution. Thank you Desmond
Customer service response - We're thrilled to hear about your positive experience with Desmond and the speedy, effective service you received. Thank you for taking the time to share your satisfaction with us!
Sears Home Services on July 20, 2024
Joe D
Pleasant and appeared competent. Provided options for various solutions. Courteous and respectful.
Customer service response - Thank you for acknowledging our team's courtesy and competence. We're glad you were satisfied with the options provided.
Sears Home Services on July 19, 2024
Antonio P
Customer service response - A big thank you, Antonio, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on July 12, 2024
Frank S
Fast. ,polite service. Great experience
Customer service response - Thank you for sharing your positive experience with our fast and polite service. We're thrilled to hear you had a great experience!
Sears Home Services on July 02, 2024
