585 From Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Megan Linkin
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on January 13, 2025
esther fine
Friendly, attentive, called before appointment, efficient, knowledgeable
Customer service response - Thank you for your review, Esther! We're glad to hear you found our service friendly, attentive, and efficient.
Sears Home Services on January 08, 2025
John Moroz
Jose quickly solved a problem we've had for some time!!!
Customer service response - Thank you for your review, John! We're happy to hear Jose was able to quickly solve your problem.
Sears Home Services on January 01, 2025
Rosamma Mathew
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on December 29, 2024
Joe Demarco
The technician arrived promptly and was able to diagnose the problem right away and make repairs.
Bill Romano
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 08, 2024
Connie Garcia
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 26, 2024
Diane Boylan
The technician was knowledgeable and polite. He identified the problem and fixed it quickly.
Customer service response - Thank you for your review, Diane! We're glad to hear our technician was knowledgeable and polite, and that your issue was resolved quickly.
Sears Home Services on November 26, 2024
Charles Valentin
Excellent Expert Service!
Customer service response - Thank you for your positive feedback, Charles! We're pleased to hear you received excellent expert service.
Sears Home Services on November 26, 2024
Kelli
Our oven stopped working at a bad time—a week before Thanksgiving. So, we contacted Sears to get someone out to see if the problem was fixable. Conveniently, we were able to book an appointment for the technician to come out the next evening. Though the technician didn’t arrive in the timeframe selected, he still came out to check the oven even though it was late. After running a diagnostic, he found the issue—busted igniter—and was able to replace the part and fix the problem in under an hour. The price was very reasonable as well and we couldn’t have asked for a nicer technician. Juan was both cordial and capable. So, the timeframe for our appointment was a little off—which can be annoying. But, the issue was fixed in a super timely manner—which is very convenient. And, Thanksgiving isn’t ruined. So, I can’t really knock the service that much, you know? I’d definitely recommend this service. It’s pretty convenient, especially if you’re in a pinch and you can afford to wait around for a day. I’d say your time and patience are worth it~
Customer service response - Thank you for your detailed review, Kelli! We're glad Juan was able to fix your oven in time for Thanksgiving and that you found our service convenient and reasonably priced.
Sears Home Services on November 23, 2024
