585 From Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Debra P
efficient and professional
Customer service response - Thank you for your review, Debra! We're pleased to hear you found our service efficient and professional.
Sears Home Services on September 15, 2024
Ouseph G
He knows what he is doing and he is very good at it.He is an asset for Sears warrenty team.
Customer service response - Thank you for your positive feedback, Ouseph! We're thrilled to hear that our technician's expertise made a great impression.
Sears Home Services on September 15, 2024
Mark K
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on September 12, 2024
Alison C
Carl was tremendous
Customer service response - Thank you for your kind words about Carl! We're delighted to hear you had a tremendous experience.
Sears Home Services on September 10, 2024
Jay F
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on September 04, 2024
Brandy L
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on August 19, 2024
yaroslav L
Down to earth, honest and kind person.
Customer service response - Thank you for recognizing our commitment to honesty and kindness in our service. We're glad to have been able to assist you!
Sears Home Services on August 14, 2024
Ralph I
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 14, 2024
Karen
Technicians were both great- but I did have a major issue with the second service call - it had been confirmed, but then all of the notices received - texts and calls brought me to a confusing automated system that constantly gave me the option of scheduling the exact time that it was scheduled - then no one came so I called and changed the date and time - that was extreme frustrating - and upsetting that we set the entire afternoon to wait and no one came
Customer service response - We apologize for the confusion and frustration caused by our automated system and the inconvenience of rescheduling. Thank you for your feedback; it's invaluable for improving our service.
Sears Home Services on August 07, 2024
Issac M
Customer service response - We apologize for the trouble you've faced, Issac. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on August 01, 2024
