300 Quaker Bridge Mall Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service
Robert was great. The problem we had was trying to talk to a live person when the repair man didn't show up on Tues when we had an appointment scheduled. You should have an option on the phone so we could talk to a live person about what the trouble was. It was very infuriating.
Florindo S, Ewing, NJ
Terrific Louis, TERRIBLE SCHEDULING
Louis did a terrific job fixing the icemaker in my fridge. I was frustrated by a previous scheduled visit when no one showed and no one called to notify me as I waited during the extremely vague notice windows of 8am to 5pm. The technicians are good professionals, but the rest of the process needs great improvement.
Les R, Pennington, NJ
Serviceman excellent/customer service stinks
Sears home services doesn't give you a 4-5 hour window, they make you wait around all day. After waiting at home all day, they cancelled on me twice. Then rescheduled me twice more, each time moving the date further and further out. I had to call quite a few times to get an earlier date and was not well accommodated.
Kelly G, Trenton, NJ
Dishwasher
The service tech was excellent. Unfortunately, the repairs were nearly as much as a replacement!
Dennis B, Trenton, NJ
Excellent
We were pleased he knew what to do with our washer problem
Arthur H, Trenton, NJ
Survey review
Wayne is courteous, quick and efficient. Did a great job.!
Mott, NJ
Amazing service!
Knowledgeable and great communicator.
Y O, NJ
G.Stankevicius
Hector was very professional installer. On time , polite helpful.
Gediminas S, Lawrence Township, NJ
Great service
The technician was very helpful. He completed the job quickly and was very neat. He was both friendly and polite.
Kelly G, Trenton, NJ
Great Servicr
Michael was knowledgeable and friendly. He diagnosed the problem and fixed my refrigerator quickly!
Barbara C, Trenton, NJ
