436 Main St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Hali G
Great communication - actually earlier than scheduled window! Made sure everything was correct. Delightful experience
Customer service response - Thank you for your review, Hali! We're delighted to hear about the great communication and that your experience with us was delightful.
Sears Home Services on December 19, 2024
Joseph C
The technician sent to service my water heater was great. He Inspected my 2 water heaters only to discover the leak was coming from my boiler and not from either of my water heaters. He recommended what needed to be done - I have since contacted Sears to set up a repair for my boiler.
Customer service response - Thank you for your review, Joseph! We're delighted to hear our technician accurately identified the issue, and we're glad you've scheduled a repair for your boiler with us.
Sears Home Services on November 14, 2024
Sean I
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on November 10, 2024
Norm H
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on November 03, 2024
donna R
He was very professional and proceeded on evaluating what is wrong with my equipment. Thank you
Customer service response - Thank you for your review, Donna! We're delighted to hear our technician's professionalism and thorough evaluation met your expectations.
Sears Home Services on November 03, 2024
Albert P
highly experienced skilled technician. Personable and answered all questions. Did the work quickly and left the work area clean. GIVE HIM A RAISE IN PAY!
Customer service response - Thank you for your wonderful feedback, Albert! We're delighted to hear our technician's skill and professionalism impressed you, and we'll certainly pass along your kind words.
Sears Home Services on October 29, 2024
Stefanie V
Excellent knowledgeable and polite a true professional who got the job done!
Customer service response - Thank you for your positive feedback! We're thrilled to hear our technician's professionalism and expertise met your expectations.
Sears Home Services on October 10, 2024
maggie L
Desmond was kind, punctual, knowledgeable and efficient. I highly recommend him would and absolutely use his services again, if needed, in the future.
Customer service response - Thank you for your glowing recommendation! We're delighted to hear that Desmond's service met your expectations and that you would choose us again.
Sears Home Services on October 08, 2024
Eunice W
Desmond was excellent! He was personable, very competent, and professional. Customer service was the worst. You need a phone number to talk to a real person.
Customer service response - Thank you for your feedback, Eunice! We're delighted to hear about Desmond's excellent service, and we apologize for the inconvenience with customer service.
Sears Home Services on October 02, 2024
Livia C
Juan was very hands on, professional and knowledgeable.
Customer service response - Thank you for your kind words about Juan's professionalism and expertise. We're delighted to hear you had a positive experience with our service!
Sears Home Services on September 30, 2024
