3710 US Highway 9 Ste 1100 Reviews
Showing most recent reviews from verified customers of Sears Home Services
John G
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on April 28, 2025
N P
Jim did a great job. He analyzed and explained the issues, corrected them and was very professional. The scheduling was an issue. We needed the tech to come before a certain time. There seems to be no way to get that done. Our Tech, Jim, came during the time period we required, however, that was by chance. He was never notified of our specific scheduling need.
Customer service response - Thank you for your feedback! We're glad to hear that Jim provided professional service and resolved the issues. We'll work on improving our scheduling process to better accommodate specific time requests.
Sears Home Services on April 06, 2025
Hobolen
Very professional and efficient
Customer service response - Thank you for your positive feedback! We're glad to hear that you received professional and efficient service.
Sears Home Services on March 27, 2025
Andrew R
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 26, 2025
Jayne C
Very nice and took care of everything…
James M
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 19, 2025
Thomas M
Excellent experience. Great technician.
Customer service response - Thank you for your positive feedback, Thomas! We're glad to hear that you had an excellent experience with our technician.
Sears Home Services on March 16, 2025
Marshall G
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 12, 2025
Joseph A
Very polite
Customer service response - Thank you for your positive feedback, Joseph! We're glad to hear that you received polite service.
Sears Home Services on March 01, 2025
AC M
James W is an honest, efficient and knowledgeable technician. He diagnosed the problem, ordered the parts, and had a new appointment set within minutes. 3 days later our fridge is working perfectly! I would recommend James and Sears Home Service to anyone.
Customer service response - Thank you for your positive feedback! We're glad to hear that James provided honest, efficient, and knowledgeable service, and that your fridge is working perfectly.
Sears Home Services on January 23, 2025