77 Rockingham Park Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Technician
He was very polite and kept me informed about what time he was going to showed up.
Maria P, Methuen, MA
Professional
Joseph was great. He was very nice friendly. Also quick to repair. He went through all the info of what needs to be done. He answered all my questions. If we had to get the fridge repaired again I would have him back.
Sue J, Windham, NH
Best Technician!
He arrived on time and worked swiftly. Arben fixed my fridge and gave me some helpful advice on how to maintain it. He also explained to me how to defrost the fridge, in case the problem occurs again. If I ever need more help with my appliances, Arben would be my preferred technician.
Chris R, Groveland, MA
Refrigerator
Technician was very polite!!! And very careful not to damage anything in my kitchen home!!!
Eugenia Z, Windham, NH
Lawn tractor
Stephen was excellent. He knew immediately that the engine was cooked. He provided estimates to replace the motor. Thanks!
Andrew B, North Andover, MA
Outstanding!!
Kevin was very personable and knowledgeable about his craft. Also Kevin took the time and made a point on explaining what he was doing. We definitely would like to have Kevin service our other appliances if needed. Thank you.
Diane and Steven C, Haverhill, MA
Great job!
Technician was professional, knowledgeable personable and polite. The updates of his location and progress prior to the appointment were very helpful.
Martha L, North Andover, MA
Owner
Orlando was prompt, professional and courteous. He took the time to explain my stove concerns.
Rosemarie Webb, Andover, MA
Brent to the rescue!
This guy really knows what he's doing. He's efficient, fast, and gave me some great advice concerning my lawn tractor that I can't wait to put into practice (as soon as it stops raining)! Thanks, Brent!
George B, Pelham, NH
Great tech
I had two techs come to my house, one to diagnose the problem and one to replace the defective part. Both techs were very professional and well versed in their trade. Very satisfied with the service results. The process to schedule and the 8-5 time frame was horrible. I dislike immensely your scheduling system and communication with customers. I should not have to be at my home for eight hours waiting for a tech to arrive. There should be a two hour time frame so I can not waste a whole day of work to get an appliance repaired. I would like to be compensated for my loss of work and a days pay. I understand you need someone at the home to access and be present but 8 hours waiting too much. I am involved in going to clients homes and work locations daily and I have my day planned and coordinated with clients the day before I meet them. Yours is a very poor system and you cannot even call a service center to discuss the schedule. I would not recommend your warranty just based on the schedule and communications. The technicians were very good.
Rendle G, Hampstead, NH
