50 Fox Run Rd Ste 74 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Service with a smile
Jordan and Jim were professionals from the start. I explained the problem, they listened carefully, and started right in to see what could be wrong. They wasted no time, and did a great job, and most importantly, did the work with a smile and a positive attitude. Thanks, guys. I appreciate it!
David S, Wells, ME
refrig fix
Phil is an expert- knew where to find the info to fix our frig and he and John did it efficiently. He was happy to answer all our questions.
Elizabeth S, Portsmouth, NH
Service
Very professional and polite
Bob M, Farmington, NH
Great Service
Always great service with Tim. Efficient, smart and helpful
Richard K, Nottingham, NH
Great Job
He did a great job. You could tell he knew what he was doing. He was carful about scratching the floor and laying plastic mats down. Thank so much
Julie N, Lebanon, ME
Wall oven repair GE Profile 2003 model by
Tim kept trying to find the right part to fix my wall oven. After receiving the first part, he installed it and found it was not the correct one. He reordered the part and was able to return once the part came in, after a lapse of several weeks. Today's installation went smoothly and after waiting to see if the lower oven worked and no longer switched to self clean after 30 minutes of operating, he was satisfied with the repair. I feel he did the best he could, considering the issue with obtaining the correct part.
Bonnie S, Dover, NH
Bosch easher
Paul was wonderful he did everything he possible could to repair my washer He had the part ordered and instilled,door latch, but in the end the control panel was in need of repair and it wasn't cost effective to have it repaired. He really felt bad because it took 4 weeks to get the part and a second appointment and in the end it couldnt Be repaired.
Linda D, Epping, NH
Excellent
In for a tune-up, which was done, but Alan also picked up on a tire problem and fixed it. Nice guy. Smart. Courteous.
Skip S, York, ME
BRENT work habits.
Brent always does a GOOD JOB . ButI am still waiting on repairs to my REFRIGERATER
Bernard S, Dover, NH
The oven that took forever to repair
While Tim was prompt and proficient the experience leading up to the repair of our oven was excruciatingly painful. We could not get confirmation from any of the numbers that were supplied by Sears on the repair date after we were advised (and received) the needed repair parts. We have paid thousands in monthly charges for their warranty service and feel let down by the lack of follow up and very poor customer service.
Robert L, Durham, NH
