1500 S Willow St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer repair
Very competent and qualified. Good service 👍 ordered parts before and parts received before appointment.
Gail C, Raymond, NH
Refrigerator repair
The technician was very helpful and professional
Dave G, Londonderry, NH
I have been fortunate enough to have Brent each time.
It sometimes seems difficult to get to where I want to go. But still satisfied. I am now 81 and I continue to use Sears as I did years ago.
Gene C, Chester, NH
Friendly clean and competent
He arrived on time and texted me to let me know arrival time He knows what he is doing and had the parts needed to complete repair with him. Washer is back to expected performance.
Gail C, Raymond, NH
refrigerator… Preventative maintenance
Ruben was the ultimate professional… Sat on the floor cleaned The underneath of the refrigerator… was polite, courteous, and thorough.
Susanne S, Bedford, NH
How was awesome
Joe always a pleasure!!! Just not happy with Sears home services. But thank you for finally completing my repair.
Thomas B, Manchester, NH
Great Technicians, Non-existent scheduling system!?
Your scheduling system is "TRASH", and that's being kind. I had two technicians on this simple repair that was paid for on April 15th. It was completed today May 23! I lost more than 4 days of work waiting from "8am - 5pm" for visits that did not happen. Both of the technicians I worked with were very thorough, professional, knowledgeable and patient during this process and it was greatly appreciated. Your customers and your employees deserve much better what I experienced; the name "Sears" used to carry a standard. I trust you are working on improvements.
James M, Manchester, NH
Refer Ice Maker
Ruben quickly found the problem so it could be fixed.
David M, Bedford, NH
Brent was excellent and fast
Brent came to take a look at my lower to see why it didn't start. He quickly figured it out and fixed it! I was able to also have him perform so routine maintenance finished everything really fast!
Steve L, Amherst, NH
gas drier repair
the tech was great and explaned everything. the only problem i had was that you asked more tghen once what type o f drier I had and there was no comunication with the tech. I feel that you should make sure that the tech has all the information so they make sure to have who or what they need to fix the problem.
Deanna M, Merrimack, NH
