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  1. Home
  2. Locations
  3. New Hampshire
  4. Concord
  5. Sears Appliance Repair
  6. 270 Loudon Rd
  7. Reviews

270 Loudon Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.9/5 (172 reviews)
Bob Delivered Bad News
September 15, 2023
Overall rating

Bob explained that our refrigerator was terminal due to lightning strike damage to house and most of the electrical wiring. We shall move on and replace the refrigerator as the repair would be more costly than the purchase.

Nathan C, Grantham, NH

Technician is great
September 15, 2023
Overall rating

Customer service, phone system, SUCKS You're computer automated system from India is horrible, a clear indication of why the multi billion differ company went out of business, you cost me 4 days pay for no shows, cancellations and rescheduling. 100% will not recommend this company or store brands ever

Darryl S, Sunapee, NH

Homeowner
September 14, 2023
Overall rating

John was professional. Friendly and efficient. He had the replacement icemaker on his truck and completed the job in an hour.

Edward F, Loudon, NH

Great service!
September 13, 2023
Overall rating

Paul did a great job diagnosing our GE Washer. He informed us that the part we needed was likely covered under warranty, which we later confirmed, saving us nearly $1K!

Kyle B, Pembroke, NH

Dishwasher woes...
September 12, 2023
Overall rating

Mark was very thorough and pleasant when estimating repairs for our dishwasher. I got news that I did not want to hear so we will be replacing an Elite dishwasher after only 6 years.

Rob B, Concord, NH

Brent
September 09, 2023
Overall rating

So knowledgeable and friendly ... he fixed up my lawn tractor & snowblower in a timely fashion. Great guy! My only issue is with the Sears scheduling ... sure would be nice if you could narrow the arrival window ... I was given a window of 8:00 - 5:00 which meant a full day out of work

John P, Loudon, NH

Washer and dryer service
September 08, 2023
Overall rating

Paul was personable and knowledgeable. He gave me a recommendation for vent cleaning services as well as explaining the reasons why my dryer had so much lint in it.

Emily B, Concord, NH

Amazing
September 08, 2023
Overall rating

Was one of the best service technicians that has come out to my house very thorough Fair and fast

Joshua S, Pittsfield, NH

Washing machine repair
September 02, 2023
Overall rating

I was very happy with Bob's work. Very efficient and knowledgeable. He showed up on time and was courteous and respectful and friendly. However the part that was ordered came in the mail was used and had slashes on the plastic like someone cut it off with a sawsall. He said he would try it and see if it worked if I w anted or I could wait for a new unused part. Since I was anxious to get my machine running again I said to try it. It worked. He did not charge me for the used part. I thanked him for his honesty and work ethics.

Nancy C, Newport, NH

Good result
September 01, 2023
Overall rating

Juan was here nice and early and soon discovered the cause of my problem. He was very personable and friendly. It didn't take him long to take care of the issue. I am very pleased with the service.

Lionel S, Northwood, NH

Average Rating: 4.9/5 (172 reviews)

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