3500 Oleander Dr Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent service
Joey was prompt, called in route and knowledgeable. Installed parts efficiently and took a few minutes to explain what he did
Joealice S, Wilmington, NC
Sears Service
Excellent job. Came at time specified. Professional and courteous. Very pleased.
Mary G, Hampstead, NC
Performance
Was professional and surmised problem , identified it and fixed it. Inspected all obvious lines, tested, ensured its performance.
Carl H, Winnabow, NC
Courteous Understanding Professional
Thomas was very kind , knowledgeable and professional. Awesome personality and straightforward. I would hire him to work for our company if I could . Definitely the right person to cross train someone. We are delighted with the service we were provided . The only downside and this no reflection on Thomas is the time slots given by AE . It's not conducive for working adults to take off the entire day . The window 8 to 5 is a hard punch in today's economy. Regardless we are pleased and would use this company hands down .
Christopher D, Winnabow, NC
Professional and helpful
Devin kept me informed throughout the visit and explained the repair thoroughly. It was an easy process and I'm happy with the result.
Heather M, Wilmington, NC
Great technician
Ben was wonderful. He gave me a courtesy call in the morning to give me a more narrow time slot than the normal 8-5. He gave another courtesy call when he was 20 minutes out. Ben talked me through all of the repairs he did to my machine, explained how the issue came about and how he was able to remedy. Ben was respectful, courteous, and friendly the whole time we were together. Thanks again Ben.
Matthew P, Leland, NC
Refrigerator Service
Professional, courteous, knowledgeable. Good follow up. Thank you for the prompt service.
Laurie F, Bolivia, NC
Very courteous
Stephen was very courteous
Ren W, Supply, NC
J Reaves
Technician Steve was very nice and did a very thorough job repairing my stove top,
Clarence R, Ash, NC
Excellent Service!
Called ahead to confirm arrival time. Right on time. Kind and courteous. Efficient. Clearly explained everything he did and what I needed to do. Would be glad have Gabriel back again.
Doreen P, Wilmington, NC
