815 E Innes St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Patricia J
Rodney was nice, respectful and know what he was doing. Very thankful to him.
Customer service response - Thank you for taking the time to leave a review! We are pleased to hear that Rodney provided excellent service and was knowledgeable. We appreciate your feedback and thank you for choosing our appliance repair service.
Sears Home Services on January 31, 2024
Angela M
He was punctual, professional, and knowledgeable.
Customer service response - Thank you for taking the time to share your experience with Sears Appliance Repair. We appreciate your positive feedback and are glad to hear that our technician was punctual, professional, and knowledgeable. Thank you for choosing our service.
Sears Home Services on February 09, 2024
Mike O
Patrick R
Pat W
Ted S
Knowledgeable and friendly
phyllis (
Customer service response - Hi phyllis, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on September 02, 2024
Jamey B
The technician was polite and did a fine job. The price I was given for the replacement part plus install was $450, almost the cost of the dishwasher. I found the part online for $55 and replaced myself (1 screw and 1 plug-in wire). Pay for the diagnostic and do the repair work yourself if you don’t want to be overcharged.
Customer service response - We apologize for the trouble you've faced, Jamey. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on October 01, 2024
kathy P
The parts were late and when the tech did not show they never let me know and then charged extra50.00 to clean out the lent not happy at all all together I had to go without a dryer for
Denise F
I am sure the technician would have been fine but my washer broke Sat and they broke 2 previous appts. so I got a local technician to fix it faster. For the $40 monthly we were paying I expect good service. We canceled the monthly withdrawals today because of this.
Customer service response - We apologize for the trouble you've faced, Denise. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 06, 2025
