3200 W Friendly Ave Reviews
Showing most recent reviews from verified customers of Sears Home Services
Richmond (
They are extremely nice and polite and they knew what they were doing.
Customer service response - Thank you for your positive feedback! We're delighted to hear our team was nice, polite, and knowledgeable during your service.
Sears Home Services on October 10, 2024
Patricia B
Jeff arrived at appointed time after updating me over the morning. Very neat and professional, completed the job quickly.
Customer service response - Thank you for your positive feedback, Patricia! We're thrilled to hear Jeff provided timely, neat, and professional service.
Sears Home Services on October 06, 2024
Happy B
Johnny is friendly, knowledgeable, and trustworthy. He cleaned my mother's freezer and the coil that was causing it problems. I would recommend him.
Customer service response - Thank you for your positive feedback, Alexandra! We're delighted to hear that Johnny provided friendly, knowledgeable, and trustworthy service.
Sears Home Services on October 06, 2024
Debi
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 06, 2024
Susan B
James is the best. I really appreciated being kept updated on the status of the appointment. It makes such a difference especially because of the appointments being outsourced and the inability to talk with a live person when scheduling.
Customer service response - Thank you for your feedback, Susan! We're delighted to hear that James provided excellent service and kept you updated throughout the process.
Sears Home Services on September 28, 2024
Tammy R
He was very personable and professional. He cared about fixing the issue and didn’t try to rush through it.
Customer service response - Thank you for your kind words, Tammy! We're delighted to hear our technician was personable and professional in addressing your issue.
Sears Home Services on September 28, 2024
Treena Y
Excellent service very thorough very professional thank you so much
Customer service response - Thank you for your kind words! We're thrilled to hear you had an excellent and professional experience with our service.
Sears Home Services on September 26, 2024
Dolores C
He was very helpful and efficient.
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on September 25, 2024
Debbie P
Very professional and very knowledgeable…thank you for fixing our washer.
Customer service response - Thank you for your kind words! We're thrilled to hear our team was professional and knowledgeable in fixing your washer.
Sears Home Services on September 25, 2024
Missy B
Steve M. provided excellent service. Very kind and knowledgeable. Thank you for being very thorough as you serviced my air conditioner. I appreciate you!
Customer service response - Thank you for your kind words about Steve M.! We're thrilled to hear he provided excellent and thorough service for your air conditioner.
Sears Home Services on September 21, 2024
