703 N Berkeley Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Home service
The technician, Fred came to look at my refrigerator. He said that everything looks sealed. I explained to him that I just pushed it back in today. He said that I did a good job so I guess this nothing else can be done to it.
Sussie S, La Grange, NC
Microwave diagnosis
Aaron seems know what he is doing. Quick diagnosis on our microwave and knew what is wrong with it.
Zahir NS, Princeton, NC
Refrigerator Repair
He was knowledgeable and efficient. I wish that he had taken the boxes and disposed of parts since I will need to take them to the dump which they may or may not accept.
Elizabeth W, Sims, NC
Dryer repair
Quick repair and good explanation of the repairs done and what the problem was
Amanda C, Four Oaks, NC
Good Service.
Even though he showed up late After 5pm, he knocked the job out in 45 minutes.
Tremonteo S, Pikeville, NC
Job not complete
Technician replaced numerous parts over the past three months. However, after all this, the A/C unit still does not work. Technician stated no power to unit from breaker so we got an electrician to verify and there is indeed power to the unit. Need some resolution in the matter as our AC unit has now been out since August.
Richard R, Goldsboro, NC
Icemaker repair
Arrived at 7:50 and remained in his vehicle in my yard without acknowledging us to 8:35. Technicia was on the phone with someone while repairing the refrigerator. He did complete the job on a timely manner
Kermit P, Winterville, NC
Service
I was very uncomfortable signing a blank document. The other service people wrote their notes before they required my signature. He was not very friendly and seemed annoyed.
Sheryl F, Elm City, NC
Customer service response - Dear Customer, Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our members and will share your experience with our Service team.
Sears Home Services on August 27, 2024
Home ol
Good
Leroy B, Drpikeville, NC
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 25, 2024
Gas Pack Service
I haven't seen anything that Fred did. He was out there less than 10 minutes when I asked him if he was going to wash out anything he told me he's sprayed foam. I saw foam inside my system. He did not use any water. He did not clean anything. I am not satisfied with his service.
Sussie S, La Grange, NC
Customer service response - We apologize for the difficulties your recent service has caused. Are you currently still having issues with the Unit? If so we can help set a new service appointment, please email us at [email protected].
Sears Home Services on June 20, 2024
