6910 Fayetteville Rd Ste 400 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Top Notch
Ben is what the standard of excellence should be example set for all others to follow. His demeanor exudes kindness and humbleness. His passion for service is unquestionable. Ben simply put is "Amazing".
James Y, Cary, NC
Suamys is excellent!
Suamys was timely, courteous, helpful, explained my issue well and was so kind. Highly recommend!
Ralph H, Apex, NC
Washer repair
Timothy was terrific!! Highest ratings from us!!! 👍👏
James P, Chapel Hill, NC
Thorough and amazing job
Tim came in the evening way past the time to go home. Appreciate how thorough he was figuring out the issues and took the time to make sure all the repairs were completed even though it was late. Tim was polite and respectful, got the job done. Thank you again!!
Deb W, Chapel Hill, NC
Excellent Technician
Enrique was very professional and polite. He was friendly and spoke to everyone when he entered our home. He offered to help me move some of the stuff I was trying to clear out of the hallway. He explained to me what he did while servicing our HVAC unit. He is the reason I will keep using thiss company!
Susanne V, Cary, NC
Service
Suamys is a professional and provided professional advice. One item not related to his service. It is hard to see what I am typing on this webpage. There is hardly any contract. I have changed the web browser without any luck. Whoever designed this webpage needs to change fonts.
Apan B, Durham, NC
Service Call
Timothy provided excellent service repairing the appliance. He explained the issue, replaced the part, and the appliance was instantly operational.
Tom, Chapel Hill N.C.
Refrigerator repair
Benjamin was very professional in his diagnosis of why my fridge was running noisily. He was thorough and did a good job in repairing it.
Carolyn M, Cary, NC
Zaire = GREAT; SEARS = HORRIBLE
Zaire has been to our home 3 times and was always helpful and candid. Unfortunately, it took 2 months to finally get our trash compactor fixed given multiple cancelled appointments both day before and day of. Received damaged parts, so took yet another appointment, and on top of all that only got a full day placeholder for the appointment in advance so had to waste multiple days out of the office. Will NEVER use Sears again.
Michael P, Cary, NC
Great service
Service man was knowledgeable and pleasant. You can play the job in a very timely manner.
Jerry H, Durham, NC
