1480 Concord Parkway N Reviews
Showing most recent reviews from verified customers of Sears Home Services
Christine B
Rodney, was very polite and professional, he fixed my stove in no time.GREAT WORK
Customer service response - Thank you for your review, Christine! We're pleased to hear that Rodney provided polite and professional service while fixing your stove.
Sears Home Services on November 16, 2024
Tucker B
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 12, 2024
Brandon C
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on October 22, 2024
Janet H
The technician was there first thing in the morning and had the dryer fixed in about 15 minutes. He was courteous, knowledgeable and very efficient!
Customer service response - Thank you for your positive feedback! We're delighted to hear that our technician provided courteous, knowledgeable, and efficient service in fixing your dryer.
Sears Home Services on October 08, 2024
Shawana W
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 06, 2024
Nicole D
I appreciate the technician explaining everything in detail about my dishwasher repair & being so friendly. Very knowledgeable. Good service is hard to find.
Customer service response - Thank you for your kind words, Nicole! We're delighted to hear that our technician provided detailed explanations and friendly service during your dishwasher repair.
Sears Home Services on October 06, 2024
Tyron N
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on October 06, 2024
James G
Dryer repair service call. The technician, Rodney was very professional, courtesy, and timely. He called prior to arrival to provide a status and ETA. Upon arrival he introduced himself then went straight to work. After diagnosis he showed me the problem, provided an estimate, then once approved went straight to work. He completed the repair, cleaned up, then shared the repaired project with me. Awesome job and amazing technician.
Customer service response - Thank you for sharing your positive experience with Rodney's service! We're delighted to hear that he provided such professional and thorough assistance during your dryer repair.
Sears Home Services on September 24, 2024
Lois P
Ismael was friendly and helpful. Unfortunately, he wasn’t able to rectify our A/C problem, since a previous existing drain line is clogged. We need a plumber to come out.
Customer service response - Thank you for your feedback, Lois. We're glad to hear Ismael was friendly and helpful, and we hope you can resolve the drain issue soon.
Sears Home Services on September 21, 2024
Mark H
Excellent Job! Friendly and On Time 👍🏻👍🏻
Customer service response - Thank you for the excellent review, Mark! We're thrilled to hear that we could help get you cooled down again.
Sears Home Services on September 11, 2024