410 Pinola Dr Se Reviews
Showing most recent reviews from verified customers of Sears Home Services
Melanie Becton
Fixed the problem, courteous and great attention to detail.
Customer service response - Thank you for your 5-star review, Melanie! We're glad to hear the problem was fixed with courteous service and attention to detail.
Sears Home Services on April 08, 2025
Susan Cagle
Excellent experience. Thorough understanding of the problem. Quickly scheduled. Issue fixed at first appointment. Wonderful technician.
Customer service response - Thank you for your 5-star review, Susan! We're glad to hear you had an excellent experience and that our technician resolved the issue promptly.
Sears Home Services on April 07, 2025
Brian Levine
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 13, 2025
John Norrell
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on February 11, 2025
Pat Sullivan
I had 2 different technicians. Both were great! Customer service was lousy. I was canceled 2 times. One day I was scheduled and no one came. When I called they said a job took longer than planned and he could not complete his route. But I was not informed that he could not come or the reason why until I called. It took a month from the time of my initial visit until my washer was repaired. Not acceptable!
Customer service response - Thank you for your feedback, Pat. We're glad to hear the technicians were great, but we're sorry for the scheduling issues you experienced. Please contact us directly so we can address your concerns further.
Sears Home Services on January 01, 2025
Jane Thomas
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on December 30, 2024
Charlie Thompson
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 09, 2024
victoria wise
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on November 21, 2024
marcus jr
Great technician
Customer service response - Thank you for your 5-star review, Marcus! We're glad to hear you had a great experience with our technician.
Sears Home Services on November 16, 2024
Gloria Adams
Barry was very professional.
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on October 23, 2024
