2233 N Westwood Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Ira Lucas
Customer service response - Thank you for awarding us a solid 4-star rating, Ira! If there's anything specific that we can do to further improve our Sears Appliance Repair and earn that extra star from you, please let us know. We value your support and look forward to serving you even better in the future.
Sears Home Services on February 05, 2024
Doris Frantz
When trying to schedule a repair I want to talk to a real person not an AI robot. Cannot get past the robot. Won't be calling them again. They lost my business.
Customer service response - We apologize for the trouble you've faced, Doris. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.
Sears Home Services on April 07, 2025
Sharon Kassbi
Called today around 10 am for drayer repair they said that they are sending technician between 10 and 5pm we agreed on 119 dollar nothing happend I called again they send me schedule for July 5th I called again I said u guys said today same day service they said yes it is an error and technician will be there shortly I called again around 4 pm they keep putting me into answer machine all what I want is to tell me if ur services will be provided as promised or not how simple is that I'm still calling and nothing but excuses worst day of my life just why playing with ppls time and life why?
Customer service response - We are truly sorry to hear about your 1-star rating and the disappointment you experienced with your Sears Appliance Repair service. Your feedback is important to us, and we would appreciate the opportunity to learn more about the specific issues you encountered. Please send us a message at https://www.facebook.com/SearsHomeServices/ so that we can discuss your concerns and work towards a resolution. We value your business and hope to have the chance to make it right.
Sears Home Services on June 24, 2024
