16200 E US-24 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Kelly Heaviland
I really appreciated that Chris explained everything to me in a way I could understand. He was quiet and efficient. I will ask for him again. I liked that I could see when he was coming by updating the web site.
Linda Potter
Technician was wonderful! Very personable & helpful. Explained everything & gave very informative info to me! Looking forward to seeing him next year!
Customer service response - Thank you for your feedback, Linda! We're glad to hear the technician was personable and helpful, and we look forward to serving you again next year.
Sears Home Services on April 16, 2025
Lisa Ethington
The repairman did a great job figuring out my problem.
Customer service response - Thank you for your feedback, Lisa! We're glad to hear the repairman did a great job resolving your issue.
Sears Home Services on April 10, 2025
Mikey Graybeal
Always does a good job.been my guy since day one.
Customer service response - Thank you for your feedback, Mikey! We're glad to hear you've consistently received good service from our team.
Sears Home Services on April 09, 2025
Kevin Montgomery
Service tech was very good. Always courteous. Knowledgeable of job task and performed in good time.
Customer service response - Thank you for your positive feedback, Kevin! We're glad to hear our service tech was courteous, knowledgeable, and efficient.
Sears Home Services on April 06, 2025
Kathy Johnston
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on April 01, 2025
Chris Williams
Tom is very professional and friendly. We have had him for several years. He really knows lawn tractors.
Customer service response - Thank you for your positive feedback, Chris! We're glad to hear Tom has consistently provided professional and friendly service for your lawn tractors.
Sears Home Services on March 27, 2025
Scott Williams
Outstanding and professional!
Customer service response - Thank you for your positive feedback, Scott! We're glad to hear you found our service outstanding and professional.
Sears Home Services on March 25, 2025
Sheryl claunch
Showed up promptly for appointment. Very nice and professional. Determined my dishwasher was beyond repair and called into the warranty company to get paperwork started to get me a new appliance. I received an email confirming the report and they will be contacting me within two days to issue refund so I can purchase new dishwater
Customer service response - Thank you for your feedback, Sheryl! We're glad to hear our team was prompt and professional in assisting with your dishwasher and warranty process.
Sears Home Services on March 23, 2025
Kelly Poll
Chris was great. He ordered the part l needed for my refrigerator and even cleaned the coils for me so it doesn't cause issues in the future.
Customer service response - Thank you for your feedback, Kelly! We're glad to hear Chris provided great service and took extra steps to ensure your refrigerator runs smoothly.
Sears Home Services on March 20, 2025
