16200 E US-24 Reviews
Showing most recent reviews from verified customers of Sears Home Services
Shelly K
Great Experience! Process and communications from scheduling to day of repair and the service tech was exceptional. Will use again. Thx
Valerie H
Dino Sears Technician is top notch. He always gives 1000% effort. If it's broke he will fix it. He could have easily walked away from our broken washer & told us it was beyond repair but he didn't. He stayed, completed the nightmare of a task and got our washer running again. He's the best! I wish I could rate him above with 10 stars. Sears please give him a salary increase!! ⭐⭐⭐⭐⭐⭐⭐⭐⭐⭐ Thank you #Dino 🙏
Customer service response - Thank you for your feedback, Valerie! We're thrilled to hear Dino went above and beyond to fix your washer and that you appreciate his dedication.
Sears Home Services on May 07, 2025
Suresh W
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on May 04, 2025
Ted S
Mr Samuel knew what he was doing and did a good job thank you very very much
Customer service response - Thank you for your feedback, Ted! We're glad to hear Samuel did a good job and that you were satisfied with the service.
Sears Home Services on May 01, 2025
Steve F
Dino was very nice and knowledgeable with my dryer. Dino explained everything to me about what he did to my dryer.
Customer service response - Thank you for your feedback, Steve! We're glad to hear Dino was nice, knowledgeable, and provided clear explanations about your dryer.
Sears Home Services on May 01, 2025
Chris C
Repairs were made on our range. Friendly and did a very good job
Customer service response - Thank you for your feedback, Chris! We're glad to hear the repairs on your range were done well and that the service was friendly.
Sears Home Services on April 27, 2025
AMKD
Got an appointment the next day, and Tom was amazing: on time, friendly, knowledgeable and so helpful!
Customer service response - Thank you for your feedback! We're glad to hear Tom was on time, friendly, knowledgeable, and helpful during your appointment.
Sears Home Services on April 27, 2025
Cathy B
Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 24, 2025
Linda P
Samuel was great. Polite and professional, and fixed our issue with the refrigerator, quickly and left no mess!
Customer service response - Thank you for your feedback, Linda! We're glad to hear Samuel was polite, professional, and efficient in fixing your refrigerator.
Sears Home Services on April 23, 2025
Bob R
Tom was on time, he was friendly and polite. I feel he did a good job.
Customer service response - Thank you for your feedback, Bob! We're glad to hear that Tom was punctual, friendly, and did a good job.
Sears Home Services on April 20, 2025
