11 S Kings Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Bradm. Edgewood’s Sheridan
Very knowledgeable, and thorough with his evaluation of my washer/dryer. Nice guy, too.
Customer service response - Thank you for your review! We're pleased to hear you had a positive experience with our knowledgeable and thorough technician.
Sears Home Services on October 29, 2024
francie landewee
5 stars. The staff called and gave an accurate arrival time. Very polite and efficient.
Customer service response - Thank you for your 5-star review, Francie! We're pleased to hear our staff provided polite and efficient service with accurate arrival times.
Sears Home Services on October 27, 2024
Mike Alford
Quick and knowledgeable. Matt was great. The scheduling was horrible. One appointment no one ever showed. The other was cancelled without explanation on a Saturday. Matt questioned whether they even work on Saturdays. Not Matt’s fault
Customer service response - Thank you for your feedback, Mike. We're glad to hear Matt provided great service, and we apologize for the scheduling issues you experienced.
Sears Home Services on October 17, 2024
ann mccall
Customer service response - Thank you so much for the 5-star rating! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on October 10, 2024
Jody Simmons
Jeffrey was very professional and knowledgeable during my service call. This is his second time at my house. He remembered me and I was impressed. He got my washer fixed in no time. All the while explaining where the problem was and how he was able to fix it.. You all are lucky to have Jeffrey as an employee. I am one happy customer!
Customer service response - Thank you for your wonderful review, Jody! We're delighted to hear that Jeffrey provided you with such professional and knowledgeable service, and we're lucky to have him on our team.
Sears Home Services on October 06, 2024
Kim Ferguson
Technician was great. Your system is not! I give your system a -0
Customer service response - Thank you for your feedback, Kim. We're glad to hear you had a positive experience with our technician, and we appreciate your input on our system.
Sears Home Services on October 02, 2024
Sherry Gibson
The technician fix the washer and knew what parts it needed and it didn't take long he's very professional.
Customer service response - Thank you for your positive review! We're delighted to hear that our technician provided a quick and professional service for your washer.
Sears Home Services on September 26, 2024
Edward Doss
The service was exceptional!
Customer service response - Thank you for your wonderful review! We're thrilled to hear you found our service exceptional.
Sears Home Services on September 24, 2024
Tracy Adams
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 21, 2024
John Stout
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on September 15, 2024
