111 E Boston St Reviews
Showing most recent reviews from verified customers of Sears Home Services
Deb Buehler
Technician was pleasant and professional. Very knowledgeable and was able to repair my appliance very quickly.
Customer service response - Thank you for your positive feedback. We're delighted to hear that our technician met your expectations with their professionalism and expertise.
Sears Home Services on June 13, 2024
Bernard Orman
Clayton was knowledgeable and courteous.
Customer service response - Thank you for your feedback; we're glad to hear that Clayton's expertise and manners met your expectations.
Sears Home Services on June 03, 2024
Wayne Duncan
Repair technician himself is great. The Frigidaire refrigerator itself sucks. Only 16 months old. The process to contact repair on warranty repair is terrible. Up to 2 business days before they get you scheduled for repair. Going to buy a spare cheap fridge while trying to get our $3000. Refrigerator repaired.
Customer service response - We're sorry to hear about the difficulties with the warranty process and appreciate your feedback on our technician's service. Thank you for taking the time to share your experience.
Sears Home Services on May 22, 2024
Amy Spencer
Helped me diagnose the problem, a true life-saver. And he was super nice, too!
Customer service response - Thank you for taking the time to leave a review. We are glad that we were able to assist you in diagnosing the problem and that you found our technician to be helpful and friendly. We appreciate your feedback!
Sears Home Services on February 09, 2024
Jaci Fostek
Jerry Wait
Lachelle Hatcher
Customer service response - Hi Lachelle, thank you for taking the time to leave us a rating! If you have a moment, we’d love for you to leave a comment with your thoughts. Your feedback helps us improve!
Sears Home Services on November 18, 2024