10 W Lake St Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.3/5 (44 reviews)

andy B

May 08, 2025

Cal was professional and explained the issue and next steps very well.

Source: Google

Customer service response - Thank you for your positive feedback, Andy! We're glad to hear that Cal was professional and explained the issue and next steps clearly.

Sears Home Services on May 08, 2025

Barb P

May 08, 2025

He was very friendly and very helpful.

Source: Google

Customer service response - Thank you for your positive feedback, Barb & Al! We're glad to hear our technician was friendly and helpful.

Sears Home Services on May 08, 2025

Judith H

May 08, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on May 07, 2025

Theresa N

May 07, 2025

The technician arrived within the appointed time frame. He was pleasant and completed the job to my satisfaction. It was a great experience!

Source: Google

Customer service response - Thank you for your positive feedback, Theresa! We're glad to hear the technician was pleasant and completed the job to your satisfaction.

Sears Home Services on May 07, 2025

Dan B

April 30, 2025
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on April 30, 2025

Mark L

April 29, 2025

Appreciated his time estimate for arrival and honest quote.

Source: Google

Customer service response - Thank you for your review, Mark! We're glad to hear you appreciated the accurate time estimate and honest quote.

Sears Home Services on April 29, 2025

Emmanuel

April 28, 2025

Welcoming and communicattion skills good. Took time to figure out was wrong with the stove.

Source: Google

Customer service response - Thank you for your review, Emmanuel! We're glad to hear our technician was welcoming and took the time to diagnose the stove issue.

Sears Home Services on April 28, 2025

Melody M

April 27, 2025

What an excellent experience. The tech was very nice, courteous, and professional. Such an asset for your company. He diagnosed the issue and resolved it quickly. Thanks.

Source: Google

Customer service response - Thank you for your positive feedback, Melody! We're glad to hear our technician was nice, courteous, and professional, and that he resolved your issue quickly.

Sears Home Services on April 27, 2025

Alex C

April 22, 2025
Source: Google

Customer service response - Hi , thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.

Sears Home Services on April 22, 2025

Marie N

April 16, 2025

Our repairman came by noon and the issue with the refrigerator was solved! Nice guy!

Source: Google

Customer service response - Thank you for your positive feedback, Marie! We're glad to hear the repairman solved your refrigerator issue and was nice.

Sears Home Services on April 16, 2025

Average Rating: 4.3/5 (44 reviews)

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