215 W Lake St Reviews
Showing most recent reviews from verified customers of Sears Home Services
car G
VERY HELPFUL AND WAS A REAL PRO! TOOK THE EXTRA TIME AND WENT THE ADDTIONAL MILE TO HELP ADDRESS EVERY CONCERN THAT WE HAD. HE DESERVES A BIG RAISE.
Customer service response - We are glad to hear that you were satisfied with our service and that we were able to address all your concerns. Thank you for recognizing our hard work, we truly appreciate it!
Sears Home Services on February 21, 2024
Mary K
Chadwick was an exceptionally good technician b
m A
Michael K
Julie T
ak D
We Called GE for repair on a brand new stove oven. We were lucky enough to get Chad as our service repair man. He was Friendly, Courteous and very knowledgeable and ordered the parts for the repair. He came back after we received the parts and completed the job ! You are very lucky to have Chad representing your company !!
April S
Customer service response - We're over the moon that you had a 5-star experience! Thank you for taking the time to share your positive rating for Sears Appliance Repair. Your satisfaction is our top priority, and we're here whenever you need us.
Sears Home Services on February 05, 2024
Tina B
Ordered wrong parts
Customer service response - We apologize for any inconvenience caused by ordering the wrong parts. We appreciate your feedback and will take it into account to improve our service. Thank you for bringing this to our attention.
Sears Home Services on January 18, 2024