3622 Rivertown Parkway Sw Reviews
Showing most recent reviews from verified customers of Sears Home Services
Great experience!
Paul was very knowledgeable and efficient. Worked carefully to avoid marring walls, etc. He was patient and explained things well. Very nice man!
Joan L, Grandville, MI
Excellent service, Thomas O.!
Thomas called me early the day of the service, which was along with the email and text notifications from Sears Home Services. Thomas did a great job diagnosing my refrigerator problem. We also signed up for the cleaning service. Thomas was thorough and courteous. He shared the reason behind the needed repair as well as tips to keep the refrigerator running well.
Bob, Hudsonville, MI
Knowledgeable and courteous
Very knowledgeable and courteous. Took the time to identify the problem and what was causing it.
Katie M, Holland, MI
Paul was great but no fix and even a bigger problem occured
Our GE Monogram stove front burners were acting up yellow and simmer feature malfuntioning. Paul soon found out the two problem propane gas valves were no longer available parts. During his inspection of these values he inserted a screw into the wrong hole which resulted in also damageing the gas ignitor. Now gas could pass through that burner ungnited and cause possible explosion in the home. Now we must replace the entire stove as it is a serious hazard. Does Sears Home Services have insurance on its work to help us cover the cost of this bigger problem? Please advise.
Edward G, Fennville, MI
He repaired
Very friendly
Rick Z, Byron Center, MI
Electric Dryer
They came on time and service was excellent by the tech. He was very polite.
Maria H, Fennville, MI
Great service
Paul was prompt and kept me up to date about his arrival time. He was very polite and succinct about the issues and resolutions at hand. I feel confident in my decisions based on his diagnostics.
Kris O, Holland, MI
Technician
Personable, knowledgeable, efficient and helpful. You need more techs like Paul!! Called to tell us when he would arrive and was on time. Explained what he was doing and offered Sears Home Warranty and we accepted. A good employee.
Roger R, Jenison, MI
Washing Machine Repair
Great service and communication well. I would recommend the appliance repair services from Sears.
Duc L, Grandville, MI
Great fast service!
Thomas was on time, fast, and did the work with quality. Great communication.
Nicolas R, Saugatuck, MI
