3622 Rivertown Parkway Sw Reviews
Showing most recent reviews from verified customers of Sears Home Services
Patsy Widmer
My dryer wasn’t drying the clothes. I didn’t know where to look as I am new to MI. I called the Sears repair and they sent Simon out to do repairs. I was worried (to say the least) a new dryer was not an option at this time. Simon fixed the airflow problem in a matter of minutes ! The most important thing is NO MORE WORRIES. The charge wasn’t bad either. Thank you Simon💕
Lee DeWitt
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on April 03, 2025
Carolyn
Customer service response - Hi, thanks a lot for the 5-star review! We're so happy you’re satisfied with our service. We're here for you whenever you need us.
Sears Home Services on April 03, 2025
Emily DeWitte
We had a wonderful experience from Sears Appliance Repair. Tom was very knowledgeable, kind and fixed the problem quickly and thoroughly. I would definitely recommend!!
Customer service response - Thank you for your feedback, Emily! We're happy to hear that Tom was knowledgeable, kind, and efficient in fixing the problem.
Sears Home Services on March 30, 2025
George Lewis
Knowledgeable about our specific refrigerator issues and offered his recommendations on what to look for when we need to replace it.
Customer service response - Thank you for your feedback, George! We're happy to hear our technician was knowledgeable and provided helpful recommendations.
Sears Home Services on March 25, 2025
Ruth Zylstra
Simon was very efficient & knowledgeable
Customer service response - Thank you for your feedback, Ruth! We're happy to hear that Simon was efficient and knowledgeable.
Sears Home Services on March 12, 2025
Mike Dubois
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on March 12, 2025
Maggie Kutsche
Customer service response - Thank you so much for the 5-star rating, Maggie! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on March 04, 2025
David Moore
Tech arrived promptly the same day we called and the repair was done quickly. He said he's been with Sears over 20 years and his expertise showed. Keep him around as long as he wants to stay- he's a valuable professional!
Customer service response - Thank you for your feedback, David! We're happy to hear our technician's expertise and prompt service impressed you.
Sears Home Services on February 19, 2025
Bryan H.
Arrived on time even during a major snow storm. Got the job done and did a great job. Thank you
Customer service response - Thank you for your feedback, Bryan! We're happy to hear our technician arrived on time and did a great job despite the snowstorm.
Sears Home Services on January 20, 2025
