3191 S Linden Rd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Washer not working
We are still experiencing problems. Please reach out to me.
Arthur E, Fenton, MI
Not good
Sears snd Home Warranty companys can't communicate very well. I've had two different home warranties and the claims have been the same. NON-COMMUNICATION.
Margaret H, Flushing, MI
Customer service response - We are sorry to hear that you did not have a positive experience with Sears. If you would like us to look into your situation further, please email us at [email protected] with your name, address, and phone number associated with your account. Thank you.
Sears Home Services on July 31, 2024
Very unhappy customer
Our repair call was placed on 7/4/24 - two appointments later and my refrigerator is still not cooling. Called an hour after he left today to say the temp was at 69 degrees, he stated it takes time to cool he would call later. Phone connection was poor when he called at 4:30 so he texted me telling me to place a new service call. I have been without a refrigerator for almost a month. This is totally unacceptable!!
Christian H, Fenton, MI
Customer service response - We apologize for the difficulties your recent service has caused. We would like the opportunity to look into this to see how we can better assist. Please email us at [email protected] and provide us with your full name, service address, and associated phone number. We look forward to hearing from you.
Sears Home Services on July 29, 2024
Clothes Dryer Repair
It was a very disappointing experience. After I explained the problem, he only tested for power; took off the Dyer's top, and reset the braker at the power box. . The dryer worked, but did not heat. He tested nothing else, not even the thermal fuse or heating unit. I was told that his diagnosis would be based on the results of his tests. After telling him the age of the dryer, he said it is probably the heating. He said it will cost around $525.00. He was over paid gor the job he did. The parts should have been tested.
Ernest Springer, Grand Blanc, MI
Customer service response - Thank you for taking the time to rate your most recent service with Sears. We are sorry to hear you did not have the service experience expected. We appreciate any and all feedback from our Members and will share your experience with our service team.
Sears Home Services on August 25, 2023
