56153 M 51 S Reviews
Showing most recent reviews from verified customers of Sears Home Services
Pearl Schulthies
Customer service response - Thank you so much for the 5-star rating, Pearl! We’re delighted to know you had a great experience. We’re always here if you need us in the future!
Sears Home Services on February 10, 2025
Ursula Szyszka
The technician was excellent! Very friendly, helpful and knowledgeable. He explained everything to me. The communication from sears is completely different story. I received m sage that the technician will be in my house at 8:15 am and he was here after 3 pm. This is ridiculous. No phone to contact someone to find out what is going on. Only phone number to machine. Horrible service.
Customer service response - Thank you for your feedback, Ursula. We're glad to hear the technician was excellent, and we apologize for the communication issues and scheduling inconvenience. Your input is valuable for improving our service.
Sears Home Services on February 01, 2025
Karen Jako
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 29, 2025
Tim Haydon
Calvin did a great job and finally fixed my microwave. The bad part is It only took 6 months to get it fixed with the new sears warranty that I have to pay a deductible for and get lousy service from. I have had the warranty for 20 years with sears and I have never had such horeible service as I have on a 900.00 microwave. I am rethinking my purchase for this warranty company now!
Customer service response - Thank you for your feedback, Tim. We're glad to hear Calvin did a great job, and we apologize for the delay and inconvenience with the warranty service. Your input is important to us and helps us improve.
Sears Home Services on January 21, 2025
Judy K Cutting
Calvin was our tech. He was kind, respectful and knew his business. I’d have him back in a heartbeat. Sears service as a company leaves a great deal to be desired. They changed my appointment day without checking with me and I could go on. If I can find any other person or business to deal with for service, you can be sure I will.
Customer service response - Thank you for your feedback, Judy. We're glad to hear Calvin was kind and knowledgeable, and we apologize for the inconvenience with the appointment change. Your input helps us improve our service.
Sears Home Services on January 19, 2025
Romana Smith
Thank you !!!!! He did a very good job. Washer working great
Customer service response - Thank you for your positive feedback, Romana! We're glad to hear your washer is working great and that our technician did a good job.
Sears Home Services on January 15, 2025
Bret Osbon
Customer service response - Hi , thank you for the 5-star rating! We're happy you had a such a positive experience. Should you need anything else in the future, we are here for you!
Sears Home Services on January 15, 2025
Melinda Barber
Efficient, friendly and knowledgeable. Explained the problem.
Customer service response - Thank you for your positive feedback, Melinda! We're glad to hear you found our service efficient, friendly, and knowledgeable.
Sears Home Services on January 13, 2025
LORI BARNETT
The service technician, Ben, knew exactly what to fix on the Maytag dryer and quickly fixed it. Highly recommend them.
Customer service response - Thank you for your positive feedback, Lori! We're glad to hear Ben quickly and effectively fixed your Maytag dryer.
Sears Home Services on December 19, 2024
Brenda Deily
Stephen was very professional, knowledgeable and friendly. It was a pleasure to have him in my home and he completed the repair quickly! Thank you!
Customer service response - Thank you for your positive feedback, Brenda! We're glad to hear Stephen was professional, knowledgeable, and friendly, and that he completed the repair quickly.
Sears Home Services on December 19, 2024
