4290 Vienna Rd Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.6/5 (31 reviews)

Stanley P

May 28, 2024
Source: Google

Customer service response - A big thank you, Stanley, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.

Sears Home Services on May 28, 2024

Paul R

March 13, 2025

Excellent work! I would ask for him again!

Source: Google

Customer service response - Thank you for reaching out. We appreciate your feedback and will work on addressing the issues you have noted.

Sears Home Services on February 25, 2024

Johnny B

February 05, 2024
Source: Google

Customer service response - Thank you so much for the fantastic 5-star rating, Johnny! We're genuinely delighted to hear that your Sears Appliance Repair experience brought a smile to your face. Should you need any more assistance or have questions down the road, we're here for you!

Sears Home Services on February 05, 2024

Donna W

February 19, 2025

Very rude! Hung up on us when we asked him to come back and fix our refrigerator. Told us just to buy a new one!

Source: Google

Customer service response - We're very sorry for the frustration and poor communication you've experienced. Please visit searshomeservices.com or call 1-800-469-4663 so we can work on resolving this for you. Thank you for letting us know.

Sears Home Services on February 19, 2025

Douglas

October 16, 2024

This location doesn't exist

Source: Google

Customer service response - We apologize for the trouble you've faced, Douglas. This is not the experience we want for our customers. Please contact us at searshomeservices.com or call 1-800-469-4663 so we can assist you further. Thank you for your patience.

Sears Home Services on October 16, 2024

Carl F

February 06, 2024

The business no longer exists where it said it was. Did not use Sears Appliance Repair.

Source: Google

Customer service response - Carl, we are sorry to hear that you did not have a positive experience with Sears Appliance Repair. If you would like us to look into your situation further, please send us a message at https://www.facebook.com/SearsHomeServices/. Please reference this review, thank you.

Sears Home Services on February 05, 2024

Average Rating: 4.6/5 (31 reviews)

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