18 Elm Plaza Reviews
Showing most recent reviews from verified customers of Sears Home Services
Leslie D
My Technician Levi was very thorough and neat. Was very friendly and answered all my questions. As far as your scheduling system it needs to be run by common sense humans NOT AN ALGORITHM!
Customer service response - Thank you for your feedback, Leslie! We're pleased to hear that Levi was thorough, neat, and friendly. We appreciate your input on our scheduling system and will take it into consideration.
Sears Home Services on January 23, 2025
Montine R
Very honest, the part wasn't available any more, and we discussed replacing the fridge.
Customer service response - Thank you for your review, Montine! We're glad to hear you appreciated the honest discussion about your fridge replacement options.
Sears Home Services on January 23, 2025
Jan M
Always appreciate Tim's service
Customer service response - Thank you for your positive feedback, Jan! We're glad to hear that you always appreciate Tim's service.
Sears Home Services on January 08, 2025
Chris M
Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on December 19, 2024
Ann R
My Service man was very professional and knowledgeable and took care of my problem right away. Thank you I will use your service again.
Customer service response - Thank you for your review, Ann! We're pleased to hear that our service man was professional and knowledgeable, and that he resolved your problem promptly.
Sears Home Services on November 23, 2024
Nancy C
Joe L was very knowledgeable and efficient while working If you need any appliance fixed Call Joe via A&E sevices
Customer service response - Thank you for your kind words about Joe L's expertise and efficiency! We're delighted to hear about your positive experience with our service.
Sears Home Services on October 10, 2024
David L
Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!
Sears Home Services on September 24, 2024
Look E
Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.
Sears Home Services on August 13, 2024
Valerie C
Kept updated of arrival time , courteous knowledgeable provided practical information and understanding of the issue reasonable cost
Customer service response - Thank you for taking the time to share your positive experience, especially highlighting our team's communication and expertise. We're glad we could provide you with satisfactory service and reasonable costs.
Sears Home Services on July 25, 2024
Dan T
Customer service response - A big thank you, Dan, for your glowing 5-star rating! We're thrilled that you had a positive experience with Sears Appliance Repair. Your trust means the world to us, and we're always here for any future appliance needs.
Sears Home Services on June 26, 2024
