18 Elm Plaza Reviews

Showing most recent reviews from verified customers of Sears Home Services

Average Rating: 4.7/5 (15 reviews)

Andy L

May 28, 2025

EXCELLENT!!! WE WILL ALWAYS ASK FOR JOE, HE IS AN AMAZING PERSON

Source: Google

Customer service response - Thank you for your enthusiastic review, Andy! We're thrilled to hear that Joe made such a positive impression, and we look forward to serving you again.

Sears Home Services on May 27, 2025

Emily N

May 12, 2025

Levi was great, very professional and helpful!

Source: Google

Customer service response - Thank you for your review, Emily! We're glad to hear that Levi was professional and helpful.

Sears Home Services on May 12, 2025

Leslie D

January 24, 2025

My Technician Levi was very thorough and neat. Was very friendly and answered all my questions. As far as your scheduling system it needs to be run by common sense humans NOT AN ALGORITHM!

Source: Google

Customer service response - Thank you for your feedback, Leslie! We're pleased to hear that Levi was thorough, neat, and friendly. We appreciate your input on our scheduling system and will take it into consideration.

Sears Home Services on January 23, 2025

Montine R

January 24, 2025

Very honest, the part wasn't available any more, and we discussed replacing the fridge.

Source: Google

Customer service response - Thank you for your review, Montine! We're glad to hear you appreciated the honest discussion about your fridge replacement options.

Sears Home Services on January 23, 2025

Jan M

January 08, 2025

Always appreciate Tim's service

Source: Google

Customer service response - Thank you for your positive feedback, Jan! We're glad to hear that you always appreciate Tim's service.

Sears Home Services on January 08, 2025

Chris M

December 19, 2024
Source: Google

Customer service response - We appreciate the 5-star rating! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on December 19, 2024

Ann R

November 23, 2024

My Service man was very professional and knowledgeable and took care of my problem right away. Thank you I will use your service again.

Source: Google

Customer service response - Thank you for your review, Ann! We're pleased to hear that our service man was professional and knowledgeable, and that he resolved your problem promptly.

Sears Home Services on November 23, 2024

Nancy C

October 10, 2024

Joe L was very knowledgeable and efficient while working If you need any appliance fixed Call Joe via A&E sevices

Source: Google

Customer service response - Thank you for your kind words about Joe L's expertise and efficiency! We're delighted to hear about your positive experience with our service.

Sears Home Services on October 10, 2024

David L

September 24, 2024
Source: Google

Customer service response - We appreciate the 5-star rating ! It's fantastic to know you had such a positive experience. We're always here to help you in the future!

Sears Home Services on September 24, 2024

Look E

August 13, 2024
Source: Google

Customer service response - Thank you for the amazing 5-star review! We're glad to hear everything went well. Don’t hesitate to reach out if you need anything in the future.

Sears Home Services on August 13, 2024

Average Rating: 4.7/5 (15 reviews)

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