2306 N Salisbury Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
AC issue
Very thorough. Tried many things. Nothing improved output. Very professional.
Maura R, Bethany Beach, DE
Great Service
Paul was very thorough, communicated options and was a true professional.
Teresa R, Dagsboro, DE
Outstanding
Rich was prompt knowledgeable and very helpful He answered all my questions and overall great guy def would recommend 5 star service
James K, Lewes, DE
Great experience
Called me when he was on his way. Asked me to explain my issue. Knew what was wrong immediately. Came in fixed it quickly and left. I haven't used the stove yet but I don't foresee any issues.
Tammy P, Princess Anne, MD
Repair Icemaker
Quickly finished his work and left the work area clean.
Alfred W, Selbyville, DE
Got it fixed
Showed up shortly after the text abs fixed my ice maker in a runneth manner.
Amber C, Berlin, MD
Refrigerator problem
Best thing that same day service Tech. Came before given time
Muhammed H, Salisbury, MD
Diagnosed problem, but couldn't remove dishwasher
Pros: Paul called me before he arrived, and he arrived on time. He was friendly and got right to work. Despite not being able to remove the dishwasher (the screws were stripped), he still told me there was in fact a leak, and that it was likely caused by the motor. Both turned out to be true. He also quickly gave us an estimate for the replacement part. He was courteous the whole time. Cons: He could not remove the dishwasher out from its place. He said the screws were stripped. While I understand that that was an issue, he didn't appear to spend a long time troubleshooting or figuring out a way to solve the problem. I told him we'd call the guy who installed it, and Paul asked if we'd have the dishwasher removed by the 9th, the earliest day of return. When I call Sears for service, I shouldn't be responsible for removing the dishwasher. Even if Paul truly couldn't get it, I wish he had at least called someone else. Instead, we were fortunate that our contractor was in the neighborhood and was able to remove it (in 5-10 minutes or so, so this removal wasn't impossible).
Alex H, Salisbury, MD
