7900 Ritchie Highway Reviews
Showing most recent reviews from verified customers of Sears Home Services
Larry is a pleasant and efficient guy
Larry arrived within the appointment window. He was polite, kept me informed about what he was diagnosing, and efficiently repaired my dishwasher. Thank you!
Pamela S, Pasadena, MD
Repairs
He did a great job of checking the refrigerator and finding the issues. Very nice. Very competent.
Michael E, Pasadena, MD
Dryer Repair
On Time Quick and Efficient, I was pleased with the work done.
Leslie J, Severn, MD
Great service
Larry showed up early to the service appointment and found the issue right away. He was able to go get the part and install to quickly fix the dishwasher. I wish all service people wete this easy to deal with.
Christine K, Halethorpe, MD
Problem solved
Very knowledegable regarding our washing machine issue. Wish that arrival time window were narrowed to 2 hours and that warranty on service performed be extended to at least 90 days. I have had to pay for the same part replacement, two times within 72 days of each other.
Danny P, Pasadena, MD
Jeffrey B
The technician Jeffrey arrived early and finished the service on my refrigerator expeditiously .
Julia M, Glen Burnie, MD
Refrigerator
It was good, was professional and early. Did a good job
Todd N, Pasadena, MD
Great is the best excellent at his job very knowledgeable an
Grant has been my service tech for the past 4or 5 years he is the best very knowledgeable excellent customer service . I would prefer that you not sent anyone else But Grant to do my service calls. If I were his manager he would be out in for a promotion trust me you don't want to ever lose him he is a great technician in his trade
Raymond S, Glen Burnie, MD
Sears tech
Nice man. Did the best he could do Didn't try to bull crap me. I like that.
Mike S, Hanover, MD
Good service
Quick service with a responsive and adaptable technician. Highly recommended
Kyle T, Hanover, MD