7885 Eastern Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Excellent Work
Ljia arrived in a timely manner. He was polite and professional. He explained the problem and the repairs he would be making. He make sure everything was in working before leaving.
Lavern M, Baltimore, MD
John
John was patient, thorough and informative. I rate John a 5, excellent. The washer is working again without flaw.
George F, Baltimore, MD
Tony provided prompt solution for compressor issue
Tony replaced faulty compressor promptly After running his diagnostics. New compressor was reasonably priced.
Ralph P, Chestertown, MD
5
Technician was very knowledgeable about his craft. Polite and pleasant Monique
Monique B, Baltimore, MD
#MRGOTITDONE!!!!
Prompt, knowledgeable, pleasant, and professional. Diagnosed and repaired the matter like he designed the appliance himself! Quick, Quick! Quite impressive. Thank you!
KW, Baltimore, MD
washing machine leaking
Tyrone was great. He called me when he was close to my house, which was greatly appreciated, because my service window time was 4 hours. He introduced himself with a great smile, and got straight to work. Within 10 minutes he was pretty sure he had the problem identified and ran a cycle to confirm it. After the rinse cycle, when my machine was empty, he fixed the problem, which fortunately for me turned out to be a minor one. Tyrone offered me a service plan to cover future repairs on all my appliances but I declined, as I always do. I find it more cost effective to pay for repairs as they occur rather than take out an insurance policy via a service plan. Tyrone struck me as being very knowledgeable and if I had need of another washer/dryer repair I wouldn't hesitate to use him.
Rose T, Dundalk, MD
The Absolute Best Technician!
John came to repair our beloved washer. He was very prompt, having called twice beforehand giving us a heads up. He knew exactly in detail what was wrong with it as soon as he arrived, & promptly fixed it truly very efficiently & expertly. We are very impressed & Thank You Very Much!
James P, Baltimore, MD
Service
The technician was punctual ,polite Knowledgeable & eager to assist with the completion of the job.
Darlene S, Baltimore, MD
SERVICE TECHNICIAN
The service technician was very professional and friendly. Great job explaining everything.
Joyce H, Chestertown, MD
All that I could ask for.
My Service tech was knowledgeable, on time and cordial. No fluff .. he was serious about his trade. Gave good advice. Fixed ant tested. 5 Stars all day.
Timoty B, Baltimore, MD