7885 Eastern Blvd Reviews
Showing most recent reviews from verified customers of Sears Home Services
Dryer panel repair
It was a simple fix of a loose screw. It took me longer to book the appointment than to fix it.
Susan C, Essex, MD
Excellent technician
Paul was so friendly, very knowledgeable and extremely helpful. He explained what needed to be done and fixed my washer in less than 10 minutes. Paul was simply amazing.
Chris J, Baltimore, MD
Dryer Repair
Very prompt and professional! A pleasure to work with.
Paul R, Baltimore, MD
Water Break
Fantastic Technician… ongoing issues with my water line connection. My tech showed up, evaluated the appliance, ordered parts and a few days later, installation and back up to having filtered water and Ice. Thank you.
Jennifer M, Baltimore, MD
Great Work!
The technician called when he was on his way and arrived sooner than the estimated time. He was fast and explained the process as he worked. Very polite and professional. Thank you Morgan
Regina P, Baltimore, MD
Professional and knowledgeable
John was knowledgeable to the point where he realized the 1st tech made the wrong diagnosis and he was able to quickly rectify that. Once the proper part arrived and after the company caused multiple scheduling issues he finally came and completed the work with a positive and professional attitude. This was much appreciated especially after so many issues with the company and the lack of being able to speak to a person. I doubt I will use Sears again since there is no way to rectify the trouble they caused me since the people I can reach after much effort on my part still had no power to make amends. If were to use their services again it would only be because of John.
Alex R, Baltimore, MD
Very fast it works
Very nice on time and it works.had everything he needed to get the done
Katherine H, Baltimore, MD
Excellent Work
Ljia arrived in a timely manner. He was polite and professional. He explained the problem and the repairs he would be making. He make sure everything was in working before leaving.
Lavern M, Baltimore, MD
John
John was patient, thorough and informative. I rate John a 5, excellent. The washer is working again without flaw.
George F, Baltimore, MD
Tony provided prompt solution for compressor issue
Tony replaced faulty compressor promptly After running his diagnostics. New compressor was reasonably priced.
Ralph P, Chestertown, MD
